-
March 2024 by Celso Caceres Jr
Recommend Dilela for your tax return. Very professional.
-
April 2023 by Esteban Monserrate
I made an in-person appointment to meet the accountant at 2:00 pm on a Friday. I arrived on time with all my original documents. After waiting for about 20 minutes the receptionist informed me that Dilela-Xixi Jackson, the accountant was running late and would not be able to meet me to do my taxes then. I was offered the option of leaving my documents so she could work on them either on Saturday or Sunday. On Tuesday I called back because I have not hear from the accountant. I got her on the phone and she assured me that she’ll be working on them that evening, and that she’ll be calling me the next day at 12:30pm. The time came and went without a word from this Dilela person. Around 6:30 pm that evening I stopped by the store to check…once again. I was told she was busy with a client and that she’ll be with me shortly. After 40 minutes, the manager asked me if I was being helped and and I told him this story. I requested my documents back, which she had on her possession, for more than 5 days. The manager returned my original documents as they were placed in the envelope 5 days earlier. Relying on H&R Block has put me 5 days behind on filling my taxes, which I expect a refund. This location is the least professional tax-filing service I have ever dealt with. Avoid them like hugging and kissing during the pandemic.
-
March 2023 by Rza Abasov
Waiting for the accountant for an hour and she never showed up. No other account was available to do the taxes. Terrible service. Do NOT recommend
-
February 2023 by Molla Nawsher
Great and Professional service. I highly recommend Rrezart Ura. He is very knowledgeable, helpful, and friendly!
-
January 2023 by Kelly Bridwell
No one likes filing their taxes but Rrezart makes it less stressful. He is knowledgeable, efficient, experienced, patient and pleasant.
-
January 2023 by Daidrian Hammond
Dilela-XiXi Jackson, the tax expert that help me at H&R Block, was very helpful. In fact, I feel like I know more about taxes than I did prior to today. Great experience with her!
-
May 2022 by Sheila Ewall
I had been using h & r block for a long time. Since I received a letter regarding discrepancy with my 2020 income tax, I needed to consult my previous preparer regarding same. It is confusing for the taxpayer to get a form 1099 from involved investment companies then get corrected copies of same as it confuses the tax preparers and tax payer. I did not look for the preparer to lose his job, just make the necessary correction which he did and go from there. Thank you.
-
April 2022 by Jaime Rudio
Dilela was a joy to work with. One of the most patient, articulate, and fun people I've ever met. There is no reason why I would ever in the future want anyone else to help me with my finances.
-
March 2022 by Chris Rengifo
Dilela-XiXi Jackson, the tax expert that help me at H&R Block, was very helpful. In fact, I feel like I know more about taxes than I did prior to today. Great experience with her!
-
March 2022 by Prince Larry De León Martin Rothschild
Great customer service from staff. Bilingual staff availability present during visit. Would certainly return next year! Thanks...
-
April 2021 by Mickey Laskin
I had a in-person appointment with Lusia Kuiumgian and she is excellent in every way! It's the third year I've filed my taxes with her and I'm hoping she'll be available next year.
-
April 2021 by K Max
Don't do your taxes hereHR block is okJust not this office
-
April 2021 by Adrian Gorcinski
In time, professional, courtesy.
-
March 2021 by Annette Johnson
My income tax preparer at H&R Block is veryknowledgeable taxes and I have always received a good refund.
-
March 2021 by Soul of Mark Yoon
Evelyn Raez is always extremely helpful.
