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June 2022 by Nadine I
Very cheap people that argue you down about YOUR order or having to remake something #sad
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April 2020 by Kevin
Overpriced for what it is
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June 2019 by Adnan Alladin
Very poor and slow service. Only 3 people ahead of me and we waited half an hour. Chose to just leave instead of waiting for longer
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June 2019 by kevin wu
Overpriced for what it is
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April 2019 by Jaclyn Mattes
Great experience walking in and buying a birthday cake! They had great selections and the staff was very friendly! Will definitely come back!!!
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April 2019 by Shahrukh Najeeb
I love baskin robin's ice cream . Love coming to this location at late hours with my wife .
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April 2019 by Bill Champlin
paid 5.53 for a 2 scoop sunday and 4.xx the day prior . different employees have different prices... not right!!
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November 2018 by Sanjay Shetty
Have had multiple bad experiences here. They have gotten orders wrong, stale donuts and sometimes completing order you place.
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September 2018 by Jackie Chen
Nice shop near train stationï¼
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April 2018 by LollysLook
This is a good clean Baskin Robbins that’s typical of the chain. They have all of the usual menu items and a portion of it is a Dunkin Donut counter where you can buy coffee and donuts.
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June 2017 by Heather P.
This location has the worst service!!!! Ordered a cake online for a special event and waited almost an hour because they couldn't find the cake. After making me wait they had no cake ready or available and wouldn't refund my credit card. I will never go to this location again. Horrible service!!!!
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July 2016 by Alan W.
First let me start off by saying i love Baskin Robbins ice cream. This particular visit I got Jamoca almond fudge & peanut butter & chocolate. Of coarse I got hot fudge and whip cream. The ice cream was as good as ever and the same at every location. My problem arouse when I arrived and there were 3 people before me and one person behind the counter. The person was extremely slow and seemed totally lost at what he was doing. Then it was my turn finally after about 10 minutes of waiting in line. I said i wanted a 2 scoop ice cream sundae. OH MY GOD!!!!!!!!!!!! This guy had no clue at all how to make a sunday at all and said he just started and there was no one else there????????????????? Totally pathetic that a big chain like Baskin Robbins would leave a newly trained person all by himself with little to no knowledge of there products and how to make them. If you are in the area and you are really dying for a sundae, Make sure there is more than one person behind the counter before going in. Even know this location is less than 1/2 mile from my house I would definitely think twice about ever coming here again. At the time I did not make a big deal about it but the sundae was supposed to be 4.79 and I was charged 4.99. I give 4 stars for the product, But unfortunately the service was totally awful and give it a negative.
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April 2016 by Nicole E.
This Dunkin/Baskin Robins is 24 hours which is awesome since it's right next to the Syosset train station. My husband and I had a late night ice cream craving, and this hit the spot. When we walked in, the store was empty. There was one guy behind the counter, and he walked over to us as soon as he saw us looking at the ice cream. He was friendly, and said hello (this is not very common at this location). We ordered our ice cream and paid. The employee told us to have a great night, and we were on our way. This is the most pleasant experience I've ever had at this location. Typically we are rushed to order, and are barely talked to. This location is very convenient, and clean.
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August 2015 by Cameron G.
Somehow my order has been messed up every time I have come here. The ice cream is average. I enjoy the soft-serve in the premium sundaes because the toppings and warm syrups are indulgently tasty. However, the service is poor and the place is pretty dirty.
