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February 2024 by Iamwhoiam
I want to extend my appreciation to Catherine for everything she’s done for my 1st time rental at Enterprise. She is amazing, respectful and super responsive. She even checked on me after work hours to make sure everything worked out! I was so impressed that she cared about the customers, regardless I was just renting a cheap car. The customer service I’ve received is exceptional, and exceed my expectations.
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February 2024 by Christina Godwin
I had a great rental experience here. Everyone was so helpful regarding my insurance claim and they always contacted me with any information I needed to know. They offered a good selection of vehicle options. I would definitely rent from them again!
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October 2023 by John Z
The Syosset Enterprise Team is always top notch and they provide a great customer experience.
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September 2023 by Lauren Paladino
Be careful with this location. Suppose to be just an exact 300dollar deposit when you get a rental. They charged me 343. Not right, there was no communication on why it would be this price. When it comes to my money, your gona get a review. And I was NOT happy with this.
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June 2023 by Bill Albert
Great customer service. Good location.
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April 2023 by Vasanth Ranganathan
Very courteous staff, special thanks to Lisette who followed up to make sure everything was ok and arranged for drop off, overall very satisfied. Will come back again for sure and recommend to others.
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September 2022 by Joie Moon
Horrible experience, they will lie to your face and make excuses for their own benefits even if you called ahead of time, and from seeing previous reviews it seems that it is frequent with this enterprise. If they made a mistake, they won’t apologize to you, they will argue with you instead without explaining any details to make you understand. Absolutely no communication whatsoever, they are just ready to clock out. Don’t think they are trained to talk to people or trained in customer service. If you do choose to go to this enterprise please beware of Beatrice Lutbert, very unprofessional and distasteful person, who is not afraid to insult you and embarrass you in front of others. There are plenty of other enterprises or other rental car places in the area that you should consider before going to this location. Not worth the amount of disrespect for a mere rental car.
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December 2021 by amit S
Poorly run location. Left my car on a Saturday to be picked up from the collision repair place. They didn't pickup till Monday and charged me for 2 days when I wasn't using the rental. They already billed for 30 days and because of this I got hit for another 2 days. Not going back to this location.
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October 2021 by Allison Lebowitz
Horrible. Beware of branch manager Adrianna Gibbins & regional manager James Ayrus. Adrianna will lie right to your face and go behind your back with your insurance and credit card. Lack of communication. Will never go back to this location or Enterprise. Stay far far away.
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October 2021 by amitbossataol
Poorly run location. Left my car on a Saturday to be picked up from the collision repair place. They didn't pickup till Monday and charged me for 2 days when I wasn't using the rental. They already billed for 30 days and because of this I got hit for another 2 days. Not going back to this location.
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September 2021 by Richard B.
picked up car, during the half hour i was there while car was cleaned,even with full collision coverage with geico, they charge a $310.70 deposit I was never told about!! they siad its $300. deposit they take for insurance!! even thou I have full coverage with my insurance and the extra charge of $10.70 for the depost. inother words an extra hidden charge!! Enterprise is a lying bunch of crooks
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May 2021 by Grateful Dead
I rented a car from Enterprise rent a car in Syosset NY. This was the best Enterprise I’ve rented from so far in the US. Sam Moskowitz is an outstanding representative for Enterprise car rental. I recommend Syosset Enterprise car rental to anyone looking for great customer service and good value too.
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May 2021 by Freddy Abelman
Top notch service. Great, and well maintained vehicle.
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April 2021 by Inhye Kim
Sam provided excellent customer service! He came to pick me up from the body shop where I dropped off my car for a repair, helped me pick out an appropriate rental car, and even picked up the rental car from the body shop when I picked up my car! It was a great experience renting a car from here!
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April 2021 by Bradley
I’ve been coming here for a month while my car is in the shop. Every Friday I drop the rental and every Monday I pick up a new one. Every Friday they promise me a certain level of car and every Monday they put me in something unacceptable. Today, they put me in a beat up old Nissan Rogue with dents all over it and an infotainment system that wasn’t functioning. When I got upset about it, instead of using customer service skills , the nasty millennial told me if I didn’t like it I could have nothing. I am now waiting for my Uber to take me to a place that cares about their customers instead of treating them rudely.
