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November 2023 by Yordi Olivo
Very helpful and easy to follow during orientation.
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November 2023 by jennifer rodriguez
Luna was amazing! So happy with the way she assisted me. Thank you Luna
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August 2023 by Lady Lilith
Worst ever.They don't send supplies, when they do they send the wrong supplies. Impossible to talk to customer service. Keep taking massages and not calling back.Oh by the way, we have been suffering like this for a few years. Run of you can.No accountability.
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July 2023 by Retha Kerebotswe
I liked the person who helped me, she was clear about what I should and shouldn’t. She was friendly and I understood everything.
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July 2023 by William Martinez
Tech was great and his instructions were awesome no complaints
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February 2023 by catherine abrahamsen
This company really should be ashamed of it self. It’s hard to believe any of the people are professionals. You need to revamp the whole system you have and treat those who are ill are disabled like they actually count in the world. For 2 days I got the run around. Some of these machine are keeping people alive and they think this is a joke. You are basically holding people lives in your hands and don’t care. If we didn’t have so many item in your system already I would leave this company today. Anyone reading this should never use this company for any medical supplies. Everyone should be trained to take pride in what they do especially when it’s the life of another human being. Don’t forget one day we’re all going to have to answer for all the things we did wrong. They don’t even deserve 1 star but it’s the only way to leave this review.
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January 2023 by Joe Zullo
I was pleased to have received step-by-step instruction as to the purpose, use and maintenence of my new APAP unit, with it's associated equipment. Well-written concise literature was supplied, which provided that which the tech explained, plus additional details. The tech was engaging, and answered all of my many questions. Thank you!
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December 2022 by Janusz Szczupider
My husband hospital bed and mattress was having problems. I called and requested help with these items. A company representative told me that we would get new bed and mattresses. We scheduled a visit for today and the delivery person came but said that he did not have new bed and mattress but he would fix the old one us. He said they were not allowed to replace them if they can fix them. He did fix it and it works great but the company should not promise to replace something if they will not in reality do it.
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December 2022 by Sparkle Sumpter
Quick delivery! Assembled safely. I didn't pick up my phone the first time but the delivery person called again. THANK YOU! Another person may have said "sorry no one picked up the phone". Friendly and professional.
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December 2022 by T B
Delivery of items was flawless but they did not give me a heads up that they were delivering it. They need to be in touch with the patient further out then 25min of it being delivered. Delivery man was very nice but the set up for delivery was non-existent. Glad I was home to actually receive the items.
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December 2022 by Carole Van Nahl
My husband recently became non ambulatory and needed a wheelchair. This company delivered a wheelchair promptly and in excellent condition as it was brand new. After considerable therapy he regained some ability to walk and this company easy accepted return of their equipment
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December 2022 by Regina McRae
Delivered bright and early. Only a day after making my request. Driver text me with an arrival time and his photo so I felt safe opening the door to him….
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December 2022 by Peter Simpson
Completely unprofessional this company was supposed to bring back the oxygen machine for my father‘s tanks to be refilled waited for three or four months kept calling customer service then when they came to swap out the machine they gave only one to use with a mask not to refill the tanks.After my father passed away this oxygen company then requested the two machines that were already returned and could not find any information in the system of the pick up and drop off of the other machine however I was careful enough to take photos of the machines before they took them with the barcodes I highly recommend before returning or picking up equipment you make a note or take photos of equipment being dropped off and picked up as their system is completely antiquated.I do not recommend this company.
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December 2022 by Laura Staak
Everyone in your company (from ordering what we needed, delivery of equipment and pickup of equipment) were all excellent and professional. This was a very trying time for our family and your company employees greatly helped to relieve some of the burden.Thank you!
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December 2022 by Mike C
I called and told them the big oxygen machine was broken. We were on our way to hospital for a test. The rep told me no problem I will have our tech come with a new machine after 5pm he will call first when he is 30 minutes out. No phone call and no one showed up with the oxygen I called we are closed. He is currently using a battery pack oxygen which is not the continuous flow of oxygen. The person that was suppose to show up had no clue we even had a battery pack. I don’t know how a company can be so unreliable when a person needs oxygen to breathe.
