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August 2023 by Ray Stephen
Best pool supply store in the area. I’ve been helping my daughter and son in law get their pool ready for the summer. Having dealt with a large pool for 30 years, I thought is was finished with that chore when I sold my house. But they bought a house with a pool and decided to open on their own. Rookie mistake. Long story short, the staff at this Leslie’s Pool Supply were everything a customer could hope for. I want to particularly commend Jay for incredible knowledge and helpfulness in detailing the steps I needed to get the pool in shape for swimming. I would also like to thank Gerry for his insight in pinpointing additional steps to take to expedite the pool readiness. Everyone at this location was wonderful and never tried to push you to buy products just because the water analyzes were not in range.If you are in need of help with your pool or spa there can not be anybody better than this group of professionals.
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August 2023 by John D'Amico
Went to Leslie's. They were very helpful in there. Got me what I needed. Think I
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July 2023 by BKSOCIALSTATUS BKSS
Fantastic customer service, friendly, knowledgeable and helpful staff! Brought my Polaris in for repair for an Error 10. Pete was super honest, explained everything , time, process & estimate of repairs depending on problem. I will update once I get the final result.Either way my experience today went down perfectly and in a timely manner.
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July 2023 by peter steffann
Pete and all the staff provided excellent service and care!
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July 2023 by Brenda B
Great pool place
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June 2023 by Jillian Mehta
absolutely horrible customer service. the guy working the register was so rude and laughed at my mom. I cannot recommend this place less. He was so rude and judgmental. Pls do not go here
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June 2023 by John Williamson
Terrible customer service. Staff of kids who don't want to talk to customers or help. Very Rude and unprofessional.
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June 2023 by Lauren M.
extremely poor customer service. sales associate was very rude and condescending when i came in inquiring abt basic questions for my pool maintenance. he laughed and belittled me because i wasn't aware of specific pool terminology. then when i asked where i could locate the supplies i needed in the store he said it wasn't available but i found it in the back corner. however due to the frustrating experience i left without buying anything. i do not recommend this store whatsoever just buy your supplies from amazon. the customer service is beyond horrible!! it makes it easy to not want to support this small business and buy from amazon.
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May 2023 by James Jacob
Got a heat pump last year. They made me buy a bunch of install supplies like valves with the heat pump. There was a deal for free installation with purchase, but they would not honor it. They said it was really only for a like for like replacement install and to call the main company line to verify. When the installer came he only used 1 of the 2 3-way valves they made me buy. I was not home so I wondered where the other one was and found it out on the curb with their garbage.Called the regional manager or whoever it was to complain about being scammed the free install as well as the extra parts which they threw away. He would not budge on refunding the extra valve until I threatened dispute with my credit card company. Ended up getting refunded the installation fee as well as the extra parts. What a hassle.Free water testing is good though.
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December 2022 by Gil
Pete, the store manager is unbelievably nice and knowledgeable. He is just delightful to deal with. In addition, he has developed a wonderful and professional staff in the store. Leadership does count. This is really a great pool store.
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August 2022 by Paul H.
In the middle of the short Northeast pool season, they run out of the capability of testing pool water. How not to run a business.
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December 2021 by Philip Trzcinski
Vert helpful for pool chemicals
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December 2021 by Henry Rider
Had a good experience here. Bridget was very nice and knowledgeable.
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December 2021 by Mike
Pete and staff were very helpful, knowledgeable and friendly. Thank you
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December 2021 by Tim Walsh
Great Prices friendly knowledgeable staff