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November 2023 by Ernie Schicchi
Ash was more than professional in her knowledge, presentation and explanation of Mattress Firm products. Her personality should be cherished by her employer. She is absolutely an asset to the company. Should any of our friends or family be looking for a new bed, we will recommend Mattress Firm/Ash to them.
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November 2023 by Tate Mulligan
I cannot recommend Tony enough. I happened to meet him at the Huntington Village Mattress Firm while he was covering for someone else, but his exceptional service compelled me to travel to Syosset to work with him again in purchasing two additional beds. The trip was unquestionably worth it. He patiently answered all my questions and made me feel completely confident in my purchase. If you're in search of a great bed, be sure to stop in and see Tony."
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November 2023 by Diane Knausman
I went to Mattress Firm to look at Mattresses for a trundle daybed. The salesman, Mr. Genovese, was very helpful and professional in explaining the different sizes and firmness of the mattresses in the store. I had planned to shop around but decided to buy. The price was good, and after trying them out, there was no reason to go elsewhere. Thank you Mr. Genovese for making buying a mattress so stress-free. I will recommend Mattress Firm to my relatives and friends!
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August 2023 by Adam Hill
I had a great experience with Tony he was super nice and knew his stuff. Very helpful and made it easy!
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August 2023 by Eileen McCartney
I was greeted immediately and the sales staff were able to identify precisely what I was in search of at a desirable price.
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July 2023 by Louise Shunk
Brianna Was so helpful and knowledgeable.We really appreciated guidance and her help as we purchased a new mattress.
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July 2023 by Christina andPhilipJr
George was very helpful and friendly. Syosset location is great!
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June 2023 by Hesham Saleem
It’s a great place if your looking for a mattress because of the huge selection and you get to try out what you buy before you buy it but 90s style sales tactics are still being used till this day as well as a ridiculous warranty. They may offer you a warranty when your looking to buy but good luck using it. It’s been 2 years and I still can’t figure it out. If you plan to purchase I’d recommend checking out the clearance or the close out section since those don’t come with a warranty for a huge discount, you might as well save some money since the warranty doesn’t exist regardless.
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May 2023 by Jane Zhang
George is our salesperson. He is very nice. There was only us in the store on that day, he answered all our questions. He didn’t push for sell and gave us enough patience to try out as I tried multiple mattresses until I found the right one. And he gave me a good discount at the end. Btw, their delivery guys were quick and efficient to install the mattress. And they left with my old one and trash, very professional team! Highly recommend this store!
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February 2023 by Linda R
Took the time to help figure out what type of mattress I preferred, and then helped me single out the one I liked best. I didn’t feel rushed or that I was getting a sales pitch. I went to another store and the prices were similar but the salesperson was half interested and in the end, their comparable mattress didn’t feel as great. I look forward yo sleeping on my new mattress.
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January 2023 by Vinny Diglio
A pleasure to deal with, Very helpful and courteous. I would highly recommend Is this store.
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January 2023 by Irene Beirne
Our sales agent/ manager was very knowledgeable. He (Kendrick) made many suggestions to us. He offered discounts to satisfy our needs for delivery. The only thing that was disappointing was the delivery dates were not available for the size of the mattress, box spring, frame, that I was interested in. It was also being delivered to another state. But otherwise a 5 star sales agent.
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January 2023 by Ellen Lawrence
I was the only customer in the store. The salesman answered all my questions. He didn’t push for the sale. However, I needed a new mattress and was ready to buy.
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December 2022 by bobby limoggio
Quick and easy, my girlfriend and I looked at what was on sale online this morning, tried the 3 that interested us and we were out the door to pick up our new mattress in under 30 minutes. George was polite and professional, highly recommend.
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December 2022 by Rickey Allen
I would never buy a mattress from this company ever again Claims process is the worst, and they do not honor warranties!!!!! BEWARE