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March 2024 by Taylor Theotokas
The best workout in 1 hour ?
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March 2024 by Brenda Gonzalez
I'm appalled at how I was just spoken to by the "manager" whatever her name is. I was a customer since 2017 until 2022 and was so happy for many years with all orange theory locations. When Nick was the manager at this location it was great but I will say there is no chance that I would ever go back there after the completely disgraceful interaction I had on the phone with this woman.I called very confused and simply looking for clarity and solutions but I was met with utter disrespect from the girl/woman on the other end speaking to me as if I was a child in the wrong, telling me it was my responsibility to stop payments on my father in laws card after he had purchased 10 classes as a gift for me to use - this was never a purchase for a membership! Mind you, I canceled a long time ago and didn't even have an active account or membership. On top of their administrative failures they even tried to charge me for the coming month.Blood sucker.
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February 2024 by jasmeet kaur
The assistant manger sarah is horrible and the only reason I am not joining orange theory. She does not know how to treat people. The way she talks and behaves towards paying customers is horrible. The reason she has a job is due to paying customers whom she treats so badly. So many people complain about Sarah I wonder why you people don’t do anything about it. Talk to her about her disgusting attitude and behavior!
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January 2024 by Bree
head coach ash is amazing, but the assistant manger sarah is rude and obnoxious. she has no manners wonder who hired her. she has no manners whatsoever and thinks she owns the place
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December 2023 by Luke Gervase
I recently moved and had been using another studio for 3 years. Syosset happens to be the most convenient, so I began going here. Every coach and front desk person I have dealt with has been amazing and made the studio change smooth for me! Definitely will continue going to this location and would recommend it to anyone. Definitely a great community!
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December 2023 by Kajal Mehta
Ashely is great! but the other staff is too rude, doesnt know their jobs, extremly unproffesional ....i would not reccomend this syosset one.not even a one star...the front desk girls are too rude, Do not go
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August 2023 by Kundan Sen
Great classes, ample parking (at least when I went, weekends), wide range of hours (great 6 am class on weekends), empathetic instructors allow everyone to follow their own sustainable pace yet push themselves
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August 2023 by Sally Finn
Great staff and coaches- I’ve only been 3 times so far but it’s done wonders for my mentality towards exercise. I hope I stay with it because I’m already feeling results
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May 2023 by Lindsey W
Let me start off by saying coach Ashley is great. However, the front desk assistant Sarah and assistant manager Sarah are both unaccommodating and unprofessional. With an 8hr cancellation window, I called to cancel within 7.5 hrs. Studios in the area, especially Bethpage, New Hyde Park, Carle Place, and Greenvale are all super understanding but not Syosset staff. I was told the reason they could not cancel me was bc of the coaches pay. As a 5 year orange theory member, I do not think coach pay is any of my business. As a customer, front house staff should be the face and voice of your business and this was just sub par. The front desk assistant promised a call back from the manager who never called or spoke with me. Very poor service. So much so, I refuse to attend another Syosset class.
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April 2023 by Aimee Mallen
Staff are friendly and welcoming, workout space is large and clean
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April 2023 by Lynn Z.
Let me start off by saying coach Ashley is great. However, the front desk assistant Sarah and assistant manager Sarah are both unaccommodating and unprofessional. With an 8hr cancellation window, I called to cancel within 7.5 hrs. Studios in the area, especially Bethpage, New Hyde Park, Carle Place, and Greenvale are all super understanding but not Syosset staff. I was told the reason they could not cancel me was bc of the coaches pay. As a 5 year orange theory member, I do not think coach pay is any of my business. As a customer, front house staff should be the face and voice of your business and this was just sub par. The front desk assistant promised a call back from the manager who never called or spoke with me. Very poor service. So much so, I refuse to attend another Syosset class.
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March 2023 by Matthew Cohan
Tried to get an intro appointment and was canceled on 4 times. They must be pretty busy though so good for them.
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January 2023 by Flavia Chillemi
Love the instructors and their playlists! Very motivating during the workout! Keep up the good work OT!!!!
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October 2022 by Fallon F.
The friendliest staff and the best workout! The one hour of my day where I don't have to THINK, I just go and the coach guides me through. 10/10 recommend
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August 2022 by Donald Proctor
In three years I have never had the same workout. They are designed for all levels and they never disappoint.
