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“Outstanding! The passport process here is excellent and completely different from other locations. If you want to receive your passport with exceptional service (which should be the standard at all USPS locations), I would recommend it 100%.”
“Larry is always very professional, patient, and friendly. Whenever I come here he always offers me the best price. I always have an efficient and pleasant experience at this post office when Larry is here.”
“I love this post office. The staff is always in good spirits and they’re ready to help with any issue. The gentleman there always greets me with a smile and is quick and efficient with my packages. I ship a lot because I have a small business and I will always choose USPS. When I came in with a bunch of orders the other day no one sighed or looked upset they were ready to scan & get me to my next errand. They really know how to get a long line down fast while giving each individual customer care and time. Great job guys!!”
“As someone who just likes to get everything done at once, I did most of my returns from the holidays on 01/09. Not only was Lionel so kind but he was willing to go over the top to help me even when he was solo and had many people in the store. He gave everyone the same smile, the same kindness and same undivided attention no matter how much or little help they needed!”
“Always an amazing experience with these good people. From kind greetings to sweet snacks you will not be disappointed. Highly recommend. Go there almost daily and have never had a bad experience. They are also one of the only USPS I’ve seen to actually answer the phone and attempt to work with you instead of letting it ring till auto hang-up at 1:49”
“I want to recognize Vanessa for her kindness and professionalism during my passport appointment. I had just undergone a dental extraction and was in pain and feeling very vulnerable, but she made the entire experience easy and comfortable for me. She was patient, kind, and did a great job with my passport photos, which I really appreciated. Her compassion and professionalism truly made a difficult moment better, and employees like Vanessa deserve recognition.”
“What an exceptional customer service at the Oyster Bay USPS! Shanequa, the postmaster, went above and beyond to resolve a missing package issue. Thank you for your help!”
“I was there today and the female clerk #17 was VERY patient and helpful. I get anxiety very quickly and she saw that and explained my paperwork to me. Thank you for excellent customer service.”
“The BEST Post Office I've ever been too, and I've been to many! I work in the wedding invitation industry so the USPS is a very important part of my business. The Cold Spring Harbor branch is so knowledgeable, efficient, patient, fast and kind. The way it should be. The staff truly cares about your parcels and mail and they make the process so easy. Thank you Joanne, Bob & Tracey!”
“This USPS office is small compare to some other USPS office but offering Great Service! The people working here is dedicated specially Ms. Nathly and Ms Hunny, as I was about a queries regarding my one parcel and they solve it with nice way ! Love to have the service again !”
10AM - 5PM
1 Store Hill Rd Unit B, Old Westbury
Post Offices
“Great location and service. It's a plus since the wait times are not long at all in this location since it's not as populated. If you're in a hurry to mail something out and you're in the area, I'd suggest checking this location out. They only allow one person inside the actual office at a time because of COVID and since it's on the smaller side.”
“Little to no wait times whenever I've been here. And Nigel is the man. If people are giving this place a 1-star rating, they must be giving other post offices negative-star ratings”
“Bill was so nice , very efficient he deserves the best and a raise he helped me with my address change, everytime I come to this location he is always treating every customer great never seen this much greatness, thank you bill for being who you are God Bless you ! He should definitely be acknowledged a million times”
“I was mailing my daughter and soon to be son in law’s wedding invitations and Nahed could not have been any more helpful! She manually postmarked and then she also assisted me with additional postage to ensure that they would not go through machine and/or be returned or ruined. Nahed was very knowledgeable!”
“We love all our Post Offices, and we think it's great to have such convenience for all citizens. With the highly aggressive competition from private firms with huge corporate funds, we appreciate that a taxpayer funded government institution is subject to budget cuts, and often local Post Offices are not given the manpower they require to keep up with the demand on their staff. We Thank You ALL USPS mailmen and women postal workers.”
11AM - 2:30PM
102 Hofstra Northern Blvd, Hempstead
Post Offices
“This morning I called the Fulton Ave Post Office and asked for help finding a lost package. Both of the gentleman I talked to on the phone were kind, efficient, and helpful. An hour after I called, the missing package magically appeared. . .Thanks to their efforts. This is without a doubt a 5 Star Post Office!”
9AM - 1:30PM 2:30 - 4PM
16 New York Ave, Huntington
Post Offices
“I’ve only been to the Glen Head post office twice, but both times have been such a joy thanks to Kareena. She is cheerful, helpful, and has a wonderfully talkative attitude that truly brightens my day. She manages to take the “chore” out of running an errand and turns it into a genuinely pleasant experience.
I live several towns over, but from now on, I will make the trip to this specific post office simply because of Kareena. She’s such an asset—not just to the Glen Head post office, but to every customer she interacts with. Highly recommend coming here if you want excellent service with a smile!”
“Just wanted to acknowledge the courteous servi e I always receive when ever I use the Wheatley Heights Post Office. Postal worker Sam is very helpful and always greets you with a smile. Please recognize him for his extraordinary service . He deserves kudos for making a trip to the Post Office a pleasurable experience..”
“The things supervisor 'Mike' has done for me deserve 10/10 stars.
My express package was lost, somewhere in transit. Within an hour of speaking with him, and him sending out emails and faxes, it immediately within 5 hours continued movement. ON TWO OCCASIONS. He then promised no matter what time it made it to the post office if before 6pm, he'd send a truck out to have it delivered to me.
Thank you! the most.”
“I just want to give a huge shout out to both Rose and Brandon. Rose was the front clerk on duty when we visited, and Brandon was doing passport applications. Both workers were very polite, friendly, and courteous. My family and I were visiting for the weekend to reapply for my son's passport on 04/25. I originally had made an appointment with the Farmingdale location on Main Street, but ended up visiting the Lindenhurst location instead. The staff at the Farmingdale location who was doing the passports were unfriendly, rude, and unprofessional. I've heard a lot of bad stories about this location, and I so happen to have witnessed it first hand.
Because we ended up not getting my son's passport done at the Farmingdale PO, I rushed to the Lindenhurst PO in hopes that they would be able to take us as a walk-in. Lucky to say Rose, who greeted me very pleasantly, was able to give us the last walk-in slip for the day.
Brandon assisted us, and we were able to get my son's passport application submitted. We requested the routine service, which typically takes 4-6 weeks, but we got my son's passport in a little under 3 weeks.
I also witnessed a customer coming in right before they close to get passport services, and instead of them him away, Rose jumped in and assisted the customer with their application since Brandon was still finishing up with us. I'm sure if this was the other post office in Farmingdale or Babylon, this customer would have been turned away in a heartbeat.
I certainly will be only visiting the Lindenhurst post office in the future whenever I am in the town. To Rose and Brandon, kudos to you guys! Continue to give your customers the A+ customer service and professionalism you guys showed us that day.”
“Great passport service experience. Sharmin was very helpful and quick with the processing of the application. Overall from the time I stepped in it took 7 mins which included taking a picture.”
“**5 stars just so they read this**
The people who work here never help solve anything. I need a refund and to fill out a form for it, and they refused to help me at all. They always say they don't know or that it can't be done. When I call and speak to a USPS agent, they send me to the address where I sent the mail. When I get there, no one is available to help. They only receive packages, and they deny you anything else you need... horrible!! I've been fighting for a package for 3 months, and in the end, I'll lose my package and the international shipping money because they won't help...”
“Jennifer, the Postmaster at the Glenwood Landing Post Office, is outstanding. She is consistently courteous, professional, and genuinely kind. Every interaction is handled with patience and a warm smile, and she goes out of her way to help customers. It’s rare to experience such excellent service at a post office, and Jennifer truly sets the standard. Our community is fortunate to have someone so dedicated and pleasant serving us.”
“Most of the people at Farmingdale Post Office are Great people. Like every other job you always have a couple of people that are having a bad day !
I feel bad , your the only one there because other people are on break, lunch or call out sick.management Will not put anyone else at the windows and Will not jump in even with a long line !!!”
“I think you'd probably have a good experience at any post office outside of Brooklyn. That being said this was my second or third time at a post office in LI. I had a great experience at this (Carle Place) post office yesterday. The postal worker was very polite and patient as she handled all the mail I had to send out. The office is very clean and inviting (again, if you've been at post offices in Brooklyn you definitely can make the comparison). I came in the early afternoon on a weekday and found a lot of street parking.”
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“I came here for my passport Renewal and I had a great experience. Thank you Kimberly so sweet and fast and Cory helped me taking picture for the passport at your lunch time. There was a crying infant took pictures before me I saw how Cory was so patient with the baby.”