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November 2023 by William Schiavo
I love this place. Everyone is so sweet and Jack is the greatest! The work here is excellent. Their hair pieces and wigs are undetectable. I give them ten stars.
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October 2023 by frank giugno
I had the worst experience. They sold me a stock piece that had to be fixed twice within the first month. Then l left it there to be cleaned because my scalp broke out from the glue the used , they were looking for a different kind. I waited 3 weeks to hear from them . I went to Rivearia to see what's up and the lost my hair. I asked for a refund and at first only offered me 50% back until I threatened to sue. And still charged me for the cleaning and repair.
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June 2023 by Jane Casper
My mother recently use Riviera Hair replacement and this is what she had to say about them:I recently had a hair piece made (to cover the thinning hair on my crown) at Riviera Hair Replacement at 333 Jackson Ave in Syosset, NY. I high recommend everything ( and everyone!) about Riviera. Under the guidance of the very talented Jack McRobb, all the stylists and receptionists were courteous, accommodating , knowledgable and professional. Jack and Cathy, the hair stylist. took great care in listening to my concerns and my descriptions of the way I liked to style my hair. I was very pleased with the resulting hair piece they made and wearing it has helped restore my self confidence. In addition, when my ride home failed to appear before the closing of the shop because of traffic, the receptionist Lori, insisted on waiting outside with me, well past the closing time of the shop, until my ride appeared and I was safely on my way home. Lori's caring and personal demeanor, made me feel comfortable and lessened my anxiety, for which I was very grateful!.
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December 2022 by Lena Arena
The staff and owner were amazing, they worked with me until the hair piece was perfect for me. I walked out feeling amazing. Thank you for making me feel confident with my the way my hair looks
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October 2022 by Dhelal A
I tried some of their wigs .i chose one jack gave me a price I took a picture of the wig on me I decided to buy it.spose to be trimmed. Kathy with an attitude brought totally different one color ,texture,make she insisted this is the same one she will make the waives...Ishowed her the sample and the picture i took she said that's more this is all natural hair and not half human hair and half synthetic i asked for jack he tried to convince me that i chose something else I was so bitter and disappointed and angry leave it to you to judge. I can't write the details
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August 2022 by Sheila Michael
Thoughtful and excellent service.
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June 2022 by Crystal Gaffney
Absolutely love Riviera! Jack, Kathy, and the receptionist are all so sweet and make you feel relaxed and at ease as soon as you walk in. Jack was so kind and really took his time with my appointment. He truly listened and picked out a wig that was exactly what I envisioned! It was great to be able to try wigs on and have that in-person service, especially when making a big investment. Kathy does such a beautiful job with washing and styling my wig - the beach waves / curls are so fun and exactly how I used to style my hair (but better!). I can't say enough wonderful things about Riviera. Highly recommend!!!
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June 2022 by James Roeder
This is the best place i have ever been to. I have been wearing mens hair systems for 25 years . The staff is very professional, accomodating, and reasonably priced! Jack and his staff will do whatever it takes to keep the customer satisfied as well!! Forget hair clubs, this is a family owned business with very loyal employees and customers!!
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February 2022 by Anita McNair
I was referred after finding out I would be losing my hair from chemotherapy. I had beautiful long hair and was devastated. Jack and his team were so kind and compassionate. They helped me pick an option similar to my hair. When the time came to shave my head they did it for me and customized my wig to look very similar to my own hair. I am still wearing the wig almost a year later while my hair is growing out and most people think it’s my real hair. This has provided me with so much comfort especially when I returned to work. I am grateful for Jack and his staff and highly recommend them.
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February 2022 by Adrienne Danzig
Jack went above and beyond making sure that I was satisfied with my choice.Jack is a kind, professional and caring gentleman. He won’t let you leave until you are completely satisfied with your purchase.Kathy is a master at her craft, and will make sure that you will leave the store HAPPY.I give this place a five star rating!
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July 2021 by Alexandra Dorothy
My mother came to Riviera for a wig (was mainly looking for a real hair wig). She was on a chemo that made her lose her hair. Jack has been amazing. My mom bought a 1/2&1/2 wig from Jack that they were special ordering and in that time of the order being placed my mothers chemo stopped working and they were going to try a new treatment (Stage 4 cancer) so we decided to cancel the order and Jack has been very accommodating. We have been so busy and have not been about to call with the CC# for the refund yet but over the phone Jack was VERY understanding and helpful. Thank you for a good experience while we were their Jack. You made a time in my mom's life that was a big hurtle to get over, very smooth and easy!Also the company that they work with downstairs is great too! The lady Briana (I believe was her name) was very sweet, took her time with us and a huge help!
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June 2021 by Alison Hurley
Went with a friend to pick up a wig. Wow unbelievable and amazing staff.
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May 2020 by Ashley Lukas
Terrible place with terrible business practices. Not only are the quality of the products poor, but they have such a false opinion of them, they try underhand sales tactics to force them upon their customers. I'd imagine it's the only way they can move their stock. Avoid.
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October 2019 by Danielle Spallino
In my opinion the products are poorly made and the service is terrible. I recommend avoiding this place at all costs.
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October 2019 by Danielle S.
In my opinion, the quality of the pieces is subpar. I have purchased better quality for half the price and no maintenance required. Service is terrible as well.
