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November 2022 by Kavon H
Bobby best mechanic I've encountered my 32 years
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October 2022 by Denise Zeichner Tamayo
Super helpful, friendly and fast! Highly recommend!
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September 2022 by Andrea
This was the best experience ever had at a shop..Bobby is a very well experienced mechanic.and extremely honest .I had a big issue with my lug nuts being stripped and locked .3 other mechanics could not resolve this problem..But Bobby saved the day and also in a timely matter . Definitely give 5 stars..Thanks again Railroad.. ?
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June 2022 by Andrea “Azy” Zag
This was the best experience ever had at a shop..Bobby is a very well experienced mechanic.and extremely honest .I had a big issue with my lug nuts being stripped and locked .3 other mechanics could not resolve this problem..But Bobby saved the day and also in a timely matter . Definitely give 5 stars..Thanks again Railroad.. ?
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June 2022 by William Schwarz
My car was repaired here after a major accident.
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May 2022 by Albert J.
Honestly best service I have had with a car care company. They helped me with all my needs and gave me the exact info I needed for the future in case my car ends up in the same position it was in when I brought it in. 5 stars all around thank you!
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February 2022 by DJ LIONHEART
The best and most honest mechanics you will ever meet! Best shop hands down... Ask fit Bobby or Al
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November 2021 by Ellen Ladd
Awesome service. Always a pleasure having my car serviced there.
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October 2021 by Carol B.
At the very least, this is negligence. At the worst....judge for yourself. I brought my car in 9/5/21 to check a squeaky noise on the front left wheel whenever I hit a big bump. Bobby told me the front suspension is broken and needs to be changed. And why not change the back suspension too because it will likely be needed when the next 1-2 oil change comes due. Charge: $2000+. I said ok. When I picked up the car the next day, it didn't ride right. The front squeaky noise was gone but every time I hit bumps, metallic rattling noises came off from the rear. I called him the next morning and he said bring the car in and he'll check. I was busy and I said, I'll ride it some more and see if it improves. It did not. 3 weeks later, 9/30/21, I brought it back to him. I picked it up same afternoon and he said he looked at it thoroughly and nothing was wrong. The next day, I rode the car through the highway and there, the brakes made a chugging sound when I stepped on it and would not stop completely until after 3 attempts at the pedal. I called him at work and he said bring it in. I was 17 miles away . I attempted to drive it back to Syosset but gave up about 3 blocks away. There was a resistance when I stepped on the accelerator, and when it moved, the car would lurch forward. When I hit the brakes, again, it made a chugging noise and would not stop until the 3rd attempt. This was not safe. I called him and he offered to send a tow truck. He said towing will be free but if there were other repair costs, of course those were not. Thankfully, an honest local mechanic looked and said the brake calipers were locked. The calipers were all broken up and were not bolted in properly. The mechanic fixed that and the rattling metallic noises that appeared after Bobby's work all disappeared after more adjustments were made. The tire rim was broken too from the broken calipers. Bobby said, quite sarcastically, that calipers do break. But.., Why would this happen one day after he checked it out? At the very least, this was negligence. At the worst, what would you call it if I brought it back to him and again got hit with a zillion other problems that were not there in the first place and got billed for it? At the very worst, what would you call it when you lose your brake capacity on a highway and get killed? Judge for yourself.
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September 2021 by An Anomaly Factor
Bob is truly an amazing human. He cares about his customers, cars and enjoys what he does. Wonderful mechanic. Like a hidden treasure.
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February 2021 by Erock Erock
The best service
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January 2021 by Graham Manske
Not only is Bobby a great guy but he knows his stuff, I always trust Bobby to get the job done and never beat around the Bush or try to scam me. He's been my family mechanic since they opened and hes always my first stop.
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December 2020 by Donna K.
Brought my car into Bobby for repairs that the dealer could not fix. He was the only mechanic that was able to figure out what was going on. He communicated daily until he found solution. Hard working, reliable and honest.
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October 2020 by Suzette Azariah Gunn
Bob is truly an amazing human. He cares about his customers, cars and enjoys what he does. Wonderful mechanic. Like a hidden treasure.
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October 2020 by Martin Pohrille
Great to work with