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March 2024 by Richard Levenberg
There is a lovely woman who gives great customer service here, and I think her name is Pat. However, there is a horrible employee by the name of Alisha who is lazy and rude. The manager of the store is also horrendous because he actually defends her when she treats customers rudely. I only know about my experience at the store and it is been overwhelmingly extremely negative. Just take a look at some of the other reviews and they were a bunch of them that talk about the employee named Alicia and her snarky and rude treatment of customers. The manager walked in while I was scolding her for treating me rudely for about the 12th time in my last 13 times at the store. She was wiping her nose and I didn’t want her to touch my protein powder containers. And because I had a stroke and I don’t have control over the left side of my body, I pulled it away quickly and it knocked something down by accident. When I was complaining to him, some saliva came out of my mouth because I was a little animated. But he banned me from the store and treated me horribly. I’m thinking about taking legal action against the store but I’m not the kind of person that does things like that. It is absolutely irresponsible of whoever is in charge of this store to not immediately fire Alicia after all the complaints that she gets. You can just read some of them here and realize that she must be an atrocious and very rude employee . There are plenty of other stores to get these products, and I hope that all of you will stop shopping here so that they will get the message and stop treating my soul so rudely. Shame on the vitamin shop for not doing some thing about this sooner. 99 out of 100 reviews that I write are extremely positive, but I really have nothing nice to say about the manager here or Alicia. The only nice thing I can say is that Pat, I believe that’s her name is a wonderful person and a real asset to this horrible store.
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October 2023 by Robert Calamo
Good clean store. Staff was attentive and helpful. Price a bit higher than going on line but you get to look at and compare items. So you pay a little more for the brick and mortar experience.
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July 2023 by TheGoldBar
One of the struggles about shopping for instacart is not knowing where the items are, especially when they don't have isle numbers. A nice man noticed that i was struggling to look for items and offered to help me. He was so quick and efficient. What would have taken me over 30 min, he helped me in less than 5 min. The other man who was the cashier was very friendly too, he told me where a supplement was. Very good customer service
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July 2023 by Oscar Sanchez
One of the struggles about shopping for instacart is not knowing where the items are, especially when they don't have isle numbers. A nice man noticed that i was struggling to look for items and offered to help me. He was so quick and efficient. What would have taken me over 30 min, he helped me in less than 5 min. The other man who was the cashier was very friendly too, he told me where a supplement was. Very good customer service
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July 2023 by Vincent
Never going to the Syosset branch again .The young lady with the black hair and glasses is just unprofessional, I will not elaborate further
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May 2023 by Gabe Buro
New location, but great
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May 2023 by Saiyaan
The woman with a darker complexion, dark hair and glasses is the most unpleasant person i’ve met. I asked her where the pre workout is and her snarky response was “where it says pre workout.” Excuse me for asking an employee where an item is. Never shopping there again and i advise against ANYBODY shopping here just because of that woman. I see multiple bad reviews of her on here and she is still employed there so I will not support their business.
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April 2023 by IO FK
Like others have said, the girl who works there (black hair, glasses, darker complexion) always has the most horrid attitude every time I step foot in the store. I don’t even talk much; just want to get my supplements and get out. Sometimes I ask very simple questions and without fail every time it’s a sneer, eyeroll, and “ugh yeah”. Just bought today and asked a question and she literally says “I can’t help you” and walks away. Like how dare you bother her with any sort of interaction. The other guys are helpful and friendly and going to ask them to help from now on, but if it’s just her anymore I’m walking out and buying somewhere else.
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October 2022 by Elizabeth P.
Zero if I could the girl with the black hair in the front is beyond rude. Forget you ask her a question she snaps back like you’re ruining her day and you’re stupid for not knowing the answer. It’s my local store but I much rather go to Huntington for my purchases.
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August 2022 by Zev Asch
My son ran out of his protein workout shake and had a terrible experience at the route 110 location. I suggested that he visit the store I frequent in Syosset. He was professionally greeted, the store representative (associate # 041537) was professional and patient, and most importantly, went out of his way to ensure that my son received his $10 reward certificate. Now that's how a retail business should be running. Great job.
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February 2022 by Barbara R.
Very friendly, helpful and knowledgeable staff. The store brands are well priced, which is what I choose to buy most of the time because the name brands are a little pricey, but they do have a wide variety. I strongly recommend this store.
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October 2021 by Janet
Sales associate took time to explain items.
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July 2021 by Neil Farbstein
The people there are friendly and helpful. They have the cheapest prices andthe best vitamins and supplements
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June 2021 by Pamela Lopez
Staff is awesome . Jay is the best
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February 2021 by chris Jones
OVER PRICED, Staff very rude on top of that. Get your stuff on AMAZON A LOT CHEAPER AND YOU DONT HAVE TO GO OUT. PLUS YOU CAN RETURN AT AMAZON WITH NO ISSUES. one last thing, people there made it seem like i was doing them a favor by, buying stuff, there, used to be decent place, but so many pkaces, on line that give ypu same prouducts, so much cheaper. I Went to Amazon and actually perchased, the vitamin shope prouducts, there lol.