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May 2024 by chris travis
This place is awful, a scam, avoid at all costs. They have outdated equipment that couldn't even read my card. You show up to pay and they say the computer is down, then they tried to charge me 5 times for one month, thank goodness my bank blocked them. Oh, and then my card was compromised and I to cancel it because someone in Cali was charging to my card. This place is a SCAM, they will put a padlock on your storage unit at the first possible chance and then extort you for your stuff.
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March 2024 by Chris T.
this place is a scam. they ran my card multiple times, thank goodness by bank thought it was a fraudulent charge and put a hold on it, BUT my card info was compromised a few days after dealing with this place and I had to get a new card because someone in California was using my $. NEVER put your stuff in their storage because they are a scam
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October 2023 by Peace and Happiness
Well, I’ve never had a problem with this place. Everything is good well at least it was 15 years ago.
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June 2023 by Joanne Moore
Okay place
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October 2022 by Stephanie Sherman
I deal with Sonia all the time and she is the sweetest and they are great and I would definitely recommend them!
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August 2022 by Roxanne G.
I had a 5x10 storage unit, I rented this June with Access self storage. I was reluctant to put all my belongings in storage because several years back I had trouble with Doug, he claims he's the owner. He was stealing from me along time ago. I had to get another lock, but he got in there and was stealing from me. I was missing costume jewelry, clothes, bicycle, and several more My items, and the police were constantly there. This time around I was there only two months, and he started with me again, but this time he took my whole storage locker after two months being paid. He decoded me, and put his lock on mine. He took everything of mine. I was not in default with any payments. Doug is a thief, and I do not trust those other people there either. One guy who was with Doug, don't know his name, but he asked me what was my number on my storage unit. They probably had it planned, no doubt. Doug was falsely accusing me of using my locker as a restroom. I could not even fit in there with all of my stuff in it. He took all of my clothes, everything falsely. He is a thief. I would like to say, my locker was not unclaimed, I have the paper work on two months I paid, and my friend Edward Brown called Access Self Storage, and asked Doug if I could make a payment on my stuff, and he said absolutely not!!! He would not allow me access into the gate to get my stuff out of it to move it to another place, and Doug owes me big money for stealing all of my stuff, it's not right. He should be in trouble for stealing, and falsely accusing me of using it for a restroom. I live in a house with my friend, and I have all those facilities I do not need to use my storage locker for any of it. He waits after two months to tell me that I was not supposed to be renting from storage, because several years back he was stealing my stuff out of my storage that I was renting. I had lost a lock figuring that all of my things would be safe, but he was in there stealing from me, that was the first time eight years back. This time he took all of my stuff, and I was not in default. I have reported it to the Attorney General, and to the Better Business Bureau, but I would like to report it to the police. There was a woman by the name of Sonia, she took my payment, and gave me the locker, and no one ever said any thing to me about that I could not be there, but that was his way to steal, and this time he took everything, like all of my clothes, valuables, everything!!!! I live in Syracuse New York. Access Storage is on Erie Blvd. I would like to say, I did not realize I was going to have any more problems with Doug, but after two months that went by while I was renting a storage locker, then he showed up, and started to say that I did not belong there. I believe he knew that I was there, but waited a couple months before he said something to me. He must of had plans on stealing from me, and after that other guy saw me, I am sure that he told Doug because they all work together down there, and saw them at several storage spots within the gate, and I figured that they must of been up to stealing.
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May 2021 by jen c
Nicest people very adfordable
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October 2019 by Kimberly Brooks
Good prices. Great staff.
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July 2019 by Keisha Royal
I have used this facility many times.... I am a satisfied customer!
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June 2019 by Demonic
Dead baby's
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May 2019 by Stacey Truell
Nice and clean
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February 2019 by Anime Freak
Dead baby's
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June 2018 by Franita D
So far so good very friendly helpful and its very clean
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June 2018 by Andrea R.
Great customer service, very willing to help and work with their customers. Really easily accessible. Very accommodating to the local college students.
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February 2018 by Franita Davis
So far so good very friendly helpful and its very clean
