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January 2024 by teresa snow
Management at this store needs a lot of improvement, not impressed one but with his customer service and his un professional attitude! Hopefully the other managers are nicer than James.
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December 2023 by Bob Davis
Prices are a bit high, but reasonable for the socket that I bought for the boss. EXCELLENT service, in and out extremely fast. Great for mechanics who own a business. Definitely back up their tools.
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December 2023 by Salko Dzananovic
Very professional and they always have anything you need great staff great store!
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September 2023 by Mark Hoxie
Super helpful people every time and everything I've ever needed for my car. Not their fault but Shop City itself is a disaster.
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August 2023 by Smitty Knickerbocker
The employees are usually decent. But overall their operations doesn't seem managed well.
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August 2023 by Mike
They know nothing about cars... better off going to the dollar tree and asking them.
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July 2023 by Kelsey L.
James helped me with checking my battery, starter, and alternator for my car as i am a hypochondriac when it comes to my machine. James was really nice and incredibly friendly and will be looking forward to working with those guys going forward!
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July 2023 by Frank Rinaldi
Got a half shaft and some sockets to replace it they helped me get the job done. Thank you for great service.
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May 2023 by Jay Sherman
Everything was good,the staff was very attentive I especially liked the spicy shrimp
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April 2023 by David Riles
Went to get some oil was short by 50cents and I couldn't get it I had to ask people for it. An employee that was on lunch outside gave it to me.
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February 2023 by Judy Delano
Staff greet you and are very helpful.
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January 2023 by Raven Elric
Please update your store hours with UPS.
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November 2022 by Randi I.
I went to this location today November 6th & Absolutely horrible service from the only employee working (James). Understandably stressed and overwhelmed but still non the less bad attitude. Over 8 customers in line. I observed Returns was not working in the machine or he didn't know how to do it. While waiting in line for a few minutes he kept making comments about being only one working. Another customer walked in very bad attitude about being sold the wrong break pads multiple times he demanded the customer to leave the. Store because he didn't like the fact the customer told him to learn his job or find another job. Same time another employee female came into work and took that customer. She Handled it very well and professionally. I didn't get her name but James may need to be retrained on Customer service even though he has only been employed there since August. He mentioned that a few times also.
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October 2022 by Juanito Reserve
I spend over 100 dollars at this exact location and the way I was treated when I went to pick up my parts is RIDICULOUS!!!! Like I don't get it I spend my hard earned money just to get talked to disrespectful and I was shocked the two guys one was young and the other dude was older than the you dude plus I order my parts online hit the pickup store option and was treated like someone who was bothering them when in reality it took over a hour to get my parts which never happens and when I went to the store my parts weren't even in stock then the you dude with the long ponytail was giving me attitude never again will I go to this store and I am cancelling my membership that I've been apart of for years smh
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October 2022 by Jordan Soulia
There letting go hood customers of 5+ years now not dealing with them
