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June 2023 by Andrea Denise
Unfortunately yesterday I had my car towed by this company and I had to go pick my car back up and the man there was very nice you guys are lying cause he was cool as ever. And the tow fee was extremely low I was expecting some outrageous price and it was none of that at all. Not to mention how clean the lot is.
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June 2023 by Bob Wilz
First class business, from my phone call asking on my plates and belongings, to the visit getting them. Very polite, gotta say if I ever get repowed again I hope I return there. Ty ?
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April 2023 by William Anderson
The worst place ever they price gouge people and take advantage of situations dealt with them two occasions for police toes and both times they let me over my truck was broke down the city police had it towed which was out of their jurisdiction and they’re gonna charge me $425 for a $200 toll at max plus $50 for who are 24 hours. And then I’ll get on here and blame everybody but them
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February 2023 by Cindy Toole
Don't even deserve a 1. Repo'ed a car that should not have been. The car had a baby car seat in it, my granddaughter was at daycare. I had no car or carseat to pick her up. They are rude, condescending and judgemental. And theives. There's a special place in hell for these people.
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February 2023 by John
They are terribly over priced and there should be a law to establish pricing for these services.These "people" are allowed to charge outrageous prices without a cap or break down of what they are actually charging for. Terrible company, people and practices !!!
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October 2022 by Cinamin Blanding
TJ was helpful (Syracuse location) Hopefully I’m never here again , but given the circumstances, nice individuals .Minor complaint: it was hard getting a hold of them after 3pm. But they do offer after hours vm and contact number .
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October 2022 by Dean Holdridge Jr.
Horrible attitude mean people manager is very rude just ignorant all around never go here
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March 2022 by Jennifer Ransom-Herb
Thank you guys. Very pleasant
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February 2022 by Aimee Cisneros
Very professional.
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November 2021 by Brenda Sharp
Very helpful
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October 2021 by Phn1roadside Frohm
Got to make a living name reminds me of advanced recovery in Rochester
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September 2021 by Jay Schiltz
Unfortunately, due to loss of job due to covid I fell 2 payments behind. Well, this horribly owned(owner) is a complete, whom not only is rip-off on top of the owner being the most self-centered, disrespectful and had the audacity to harass and yell when asked simple questions. I understand, it can be frustrated but at the end of the day if you OWN a business you should never ever belittle disrespect your customers. Then when mentioned he said "you're not my customer (the bank) is my customer so I can talk to you how I want. It was absolutely disgusting and on top of that he charges $450 for a 1 mile tow to the yard and an additional $35 a day while its in there. PLEASE PLEASE do not use this horrible ripoff extremely poorly owned business for anything!
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June 2021 by Ryan Mcneil
Unfortunately, due to loss of job due to covid I fell 2 payments behind. Well, this horribly owned(owner) is a complete, whom not only is rip-off on top of the owner being the most self-centered, disrespectful and had the audacity to harass and yell when asked simple questions. I understand, it can be frustrated but at the end of the day if you OWN a business you should never ever belittle disrespect your customers. Then when mentioned he said "you're not my customer (the bank) is my customer so I can talk to you how I want. It was absolutely disgusting and on top of that he charges $450 for a 1 mile tow to the yard and an additional $35 a day while its in there. PLEASE PLEASE do not use this horrible ripoff extremely poorly owned business for anything!
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May 2021 by Stacy Roe
I can't thank these guys enough for all that they've done to help me out given the situation. Kind, compassionate, and professional. It took a couple of months, but we got the car back! Beyond grateful. Thank you so much!
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April 2021 by Daniel Goff
I cant thank these people enough for taking care of me the way they did after my car was stolen and totaled. Nicest and most understanding guys I have ever dealt with. They went above and beyond for me. I wish them all the best.
