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January 2024 by Nancy Wolfe Huckaby
Working with Alan Byer Volvo and especial Rachael Meyers was dreamy! Rachael was responsive, knowledgeable, accommodating and lovely. The exact car I wanted wasn't available and Rachael searched the country and found it. Their customer service has made a loyal follower out of me, for sure!
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January 2024 by Danielle Adler
Had a great experience working with Debbie to buy my new XC90. Never felt an ounce of pressure, and the entire staff were so patient and kind when I brought my two toddlers in during the paperwork process. Would absolutely recommend this business.
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January 2024 by Donna Kapes
Excellent experience. My 6 month old electric Volvo with 4,000 miles was hit by someone who ran a stop sign. Volvo service center successfully advocated to have my car totaled. Deborah Matticio was compassionate and made every effort to accommodate and secure a new vehicle. She assured me she would make this process as effortless as possible for me. She was successful. Picked up a new electric Volvo this morning. I am a true Volvo loyalist.
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January 2024 by Kristin Brangman
My car buying experience was streamlined from the time I walked into the Alan Byer Volvo dealership to the moment I drove off with my New (Certified Pre Owned) Volvo. Rachael Myers was attentive and understanding throughout the entire process. At no time did I feel any pressure to buy a vehicle, which was refreshing! When making a large purchase, I want to feel heard, comfortable and satisfied, and they were able to provide that for me. Rachael & the Alan Byer team restored my faith in the car buying experience!
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January 2024 by Tony Vaughn
Rachael at Alan Byer Volvo was INCREDIBLE and made our first ever EV purchase feel seamless. Despite being over 1,000 miles away in Syracuse and helping us buy remotely from Chicago over only email & phone -- all the week before Christmas -- she made the entire experience so quick, simple and easy. Her attention to detail and awesome service gave us total confidence in our purchase. We're 1,000 miles in on our new Volvo C40 and very happy with it - thank you so much, Rachael & team!
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January 2024 by Paul Van Steenberghe
Great place to buy a Volvo. They are a true Volvo dealer, not selling any other brands, specializing in everything Volvo. Their sales staff is great, trying to help in every way they can to make the purchase easy. I'd for sure buy there again, if I didn't live 533 miles away in central Maine. My purchase was a 2024 black V60 Polestar Engineered that I couldn't get anywhere else, and I'm loving it.
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January 2024 by Jaime Conway
Our experience at Alan Byer was fantastic. Our sales consultant, Amelia, was extremely comfortable to work with and made the buying experience low stress and easy! The minute we walked into the showroom we were welcomed with a warm greeting. We let the greeter know what car we were there to look at and by the time we were introduced to Amelia and went over some wants etc, the lot specialist already had the car pulled up, warmed up and ready for a test drive (without a sales person sitting in the back seat!). After our test drive, we returned to the dealership and Amelia had already had our trade evaluated and had numbers/financing etc all ready for us. We ended up purchasing the vehicle and felt we were given a good price/trade eval. Picking up the car was very smooth and the car was perfectly detailed and ready to go. Even the follow up after the sale has been great, very sincere and not invasive. Thanks for an excellent experience Amelia!!!
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January 2024 by Siddhesh
The perfect dealership experience any buyer would want. Amelia is very polite, professional, and great with timely communications.100% the place to buy the Volvo you want. I had to push my plan to buy a new car, but I'm definitely going to prioritize them!
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November 2023 by Lynda Ruffini
This is the best experience I've ever had buying a car. Many thanks to Deborah Matticio and the whole friendly sales & support team at Alan Byer Volvo in Syracuse, NY for my beautiful new XC40! I love it!
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November 2023 by Ken Mann
It was a pleasure working with Deb with our recent XC40 purchase. This was the most straightforward and simple car buying experience we have had to date. Also, this is our second Volvo from Alan Byer. The service department has also been very professional with maintenance of our 2017 V60 XC.
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October 2023 by Amber Schmeiske
I have purchased quite a few new cars in my lifetime and I must say that Brenin has been the best salesman yet!! No pressure, answered all of my question's and was so very easy to work with. He is very knowledgeable when it comes to Volvo's and I could not be happier with my new XC90 and my experience at Alan Byer. Staff is so friendly. Thank you Brenin! I will return!!
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October 2023 by Candice A Bermudez
Had simply THE BEST car buying experience here!!! It’s in several reviews already, but if you go here DEFINITELY ask for Amelia! The whole process was so stress and pressure free, did not feel like I was being pushed into something I didn’t want! She was so informed on every aspect, and did an amazing job helping me find the perfect s60 for me! Trade in of my old car was a total breeze as well. Dealership overall has such a warm feel and everyone is crazy friendly. Even if not looking for a Volvo, I couldn’t recommend this place enough. Pictures of my new ride attached! Thank you Alan Byer team!
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October 2023 by Michael C
Purchased my first Volvo last week. Perfect transaction and my salesperson Amelia was amazing. Explained every detail to perfection. When I left the dealership, I knew I made the right choice. I picked up the 2024 XC60 last Thursday and traded in my Lexus Is350 F Sport. Searching for an SUV was not easy so many choices, once I drove the XC60 mild hybrid i knew it was the 1. Thank you, everyone at Volvo. If looking to purchase a Volvo or a used car or truck give Amelia a call. They earned a customer for life!Michael C
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October 2023 by Wendy Wolanin
Great service and knowledgeable staff; easiest and most efficient car buying experience I have ever had. Love my new XC60 and couldn't be happier with my beautiful new Volvo SUV. Amelia was very helpful and I wholeheartedly recommend purchasing a vehicle from her and the wonderful staff at Alan Byer.
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October 2023 by Fatima K
I bought a vehicle from them on 10/18/23, when I bought the vehicle, they took everything out like the compressor kit for the tire, I don’t have a spare tire, no floor mats, and only one key. They were very rude to me and they weren't willing to help me with anything. I called them to see if I could get any of the stuff back in the vehicle but they said that they weren’t going to do any of it, but they sure took my money for the vehicle. I would really like the stuff back in my car and the spare key that I wanted. I don’t recommend buying vehicles from them. I’m willing to return the vehicle if I don’t get the items that I want and need for the vehicle, it’s supposed to be a **** limited and they’re supposed to have everything inside of the car for me since it’s fully loaded. If you guys can help me get the stuff in my vehicle that would be nice.
