AmeriCU Credit Union

Most Recent Comments

• October 2023 by Sean Whittin
  Unfriendly tellers
• September 2023 by Colin Vanburen
  Worst bank. Has been nothing but problems since signing up with them.
• December 2021 by Jess LaCelle
  I love their online banking. I've been a customer for many years and I've always been very happy with them.
• October 2019 by patricia hunter-fox
  Excellent customer service, very happy with AmeriCu
• September 2019 by Troy Lefebvre
  Great place to do business with. All of the staff is friendly and very efficient.
• July 2019 by i Fashion
  So I've tried 3 times now to set up an account with this bank & unfortunately the location I go to always has a wait which is a huge inconvenience. First time I waited & then the lady took a customer before me because I guess it was a “closing” which I guess was more important so I left. Second time there was a 20 minute wait. Third time about a 30 minute wait. I guess I could try a different location or alternate method, but going into a branch to set up an account I feel is more efficient & the DT location happens to be convenient for me. I'd recommend getting more workers in this location. I would have liked to set up an appt, but that's not an option either. It's kind of discouraging as a potential customer to have to turn around because their busy & don't have enough workers. & unfortunately their business hours are my work hours so I'm leaving work to do this. Never thought it would be that complicated just to set up a new checking acct.
• June 2019 by John Cho
  I am a regular customer at Americu Credit union in downtown Syracuse. I just had the worst experience with Sarah Murphy who was the clerk today. She was very condescending, from the moment i stepped in. I was the only customer at the time but she didn't seems to want to help me. Sarah Murphy was extremely rude and when i thanked her for clearly not helping me out, She just shrugged. The management at this place should really work on having positive and helpful people as their clerks instead of ill-mannered Sarah who seems like she is just there for a paycheck.
• March 2019 by Mark Killian
  Soo incredibly slow. It's takes them 2-3 times longer to do basic, simple, things than other banks.
• July 2018 by Farhiya Mohamed
  I love the online banking and easy to make transformation from checking to saving. The people are friendly great bank . I love it Thanks AmeriCU❤️😁😁
• May 2017 by Cassandra S
  No parking
• April 2017 by Royce Burgess
  High ATM fees