AmeriCU Credit Union is praised for its fantastic customer service and helpful, friendly staff. Customers appreciate the great protection department that effectively stops unauthorized charges and the availability of services, including coin exchange machines. However, there is a suggestion for a mortgage specialist to be present on-site to assist customers directly instead of relying on calls or virtual meetings. Overall, the credit union is recognized for its fast service and commitment to customer satisfaction.
People are fantastic with customer service, great protection department that will flag and stop unauthorized charges, and the service is fast!
May 2023
Good servicesHelpful and friendly staffEverything is availableLoved the coin exchange machinesBut they need to have a mortgage specialist on site!! So we don't have to call or use virtual meetings.
May 2023
Good services Helpful and friendly staff Everything is available Loved the coin exchange machines But they need to have a mortgage specialist on site!! So we don't have to call or use virtual meetings.