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March 2024 by Jeff Hill
Easy to work with, and you will get a quality product.
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February 2024 by Colleen Sollars
I needed to print one copy. Being new to the area, Avalon was the only place nearby to potentially make it happen. The man at the counter was friendly and quick. It’s lovely to feel welcome in a new town when running a simple errand.
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March 2023 by Eric Young
I will never recommend Avalon ever again. They’re a waste of time.
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February 2023 by Taylor Valentino
Will not be recommending Avalon to anyone.
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February 2023 by D S
Will not be recommending Avalon to anyone.
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August 2022 by Seigo Wedderburn
Excellent service
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October 2021 by Martin K.
Slow communication. Took over a week to print 10 gift certificates for my business. Cost me $30. Did not send me proof before printing. Refused to redo the order. Said I sent them the file and they didn't need to proof it. Guess they'd rather lose a customer and gain negative feedback than make it right. Asked for another $18! Up. No! Bad customer service!
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August 2021 by Camille
Quite frankly I'm in shock at how terrible my experience with this company has been given how popular they are. It's been two months since I placed my business cards order and I still don't have them yet. I have had to constantly call or email them to try to get anything accomplished but to no prevail. After a month I was given mediocre, flimsy samples that were subpar to what I had asked for and told I could "have these cards on good merit" because of how awful my experience had been thus far. My experience still has not gotten better and I still do not have the cards I ordered. As a business who has quite a bit more printing work to be done I can firmly say I WILL NOT be having them do anything else for me. 2+ months for a business card order is ridiculous. Do better.Update on my order as of 6/10/21. I am still waiting to hear back from the gentleman at avalon on the status of my order (I was supposed to be updated two weeks ago but still have heard nothing). I contacted Vistaprint in the meantime and they sent me proofs, samples and a full order of business cards and envelopes of exactly what I asked Avalon to do all within a matter of two weeks. Needless to say I will not be recommending Avalon to anyone. I'm extremely disappointed with my experience with this company, I went to them because they were supposed to be the best and while the gentleman I worked with was very nice the actual service I received was subpar and was a complete waste of my time.
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June 2021 by Shani Ring
Quite frankly I'm in shock at how terrible my experience with this company has been given how popular they are. It's been two months since I placed my business cards order and I still don't have them yet. I have had to constantly call or email them to try to get anything accomplished but to no prevail. After a month I was given mediocre, flimsy samples that were subpar to what I had asked for and told I could "have these cards on good merit" because of how awful my experience had been thus far. My experience still has not gotten better and I still do not have the cards I ordered. As a business who has quite a bit more printing work to be done I can firmly say I WILL NOT be having them do anything else for me. 2+ months for a business card order is ridiculous. Do better.Update on my order as of 6/10/21. I am still waiting to hear back from the gentleman at avalon on the status of my order (I was supposed to be updated two weeks ago but still have heard nothing). I contacted Vistaprint in the meantime and they sent me proofs, samples and a full order of business cards and envelopes of exactly what I asked Avalon to do all within a matter of two weeks. Needless to say I will not be recommending Avalon to anyone. I'm extremely disappointed with my experience with this company, I went to them because they were supposed to be the best and while the gentleman I worked with was very nice the actual service I received was subpar and was a complete waste of my time.
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June 2021 by Shani R.
Quite frankly I'm in shock at how terrible my experience with this company has been given how popular they are. It's been over two months since I placed my business cards order and I still don't have them yet. I have had to constantly call or email them to try to get anything accomplished but to no prevail. After a month I was given mediocre, flimsy samples that were subpar to what I had asked for and told I could "have these cards on good merit" because of how awful my experience had been thus far. My experience still has not gotten better and I still do not have the cards I ordered. As a business who has quite a bit more printing work to be done I can firmly say I WILL NOT be having them do anything else for me. 2+ months for a business card order is ridiculous. I contacted Vistaprint in the meantime and they sent me proofs, samples and a full order of business cards and envelopes of exactly what I asked Avalon to do all within a matter of two weeks. Needless to say I will not be recommending Avalon to anyone. I'm extremely disappointed with my experience with this company, I went to them because they were supposed to be the best and while the gentleman I worked with was very nice the actual service I received was subpar and was a complete waste of my time. Do better.
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January 2021 by Patricia Schwarz
I am a proposal manager for a very large program management company with a small office in Syracuse that doesn’t have reprographics capacity. I’m located in NJ. The Avalon staff in Syracuse has been absolutely crucial in helping us get our proposals delivered on time. I had originally started using them just for our Syracuse area deliverables. But recently, after learning almost last minute our in-house repro staff couldn’t get repro a deliverable for a client in Ohio, I turned to Avalon who came through. They do it all - repro, quality checks, shipping, door-to-door delivery. I consider them an extension of my sales team!!!?
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November 2019 by Sean Kelsey
Responsive and great to work with! Julie is the hands down the best.
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September 2019 by Jessica Smith
The people at Avalon are the best! Our company uses them often, sometimes on very short notice. I work mostly with Aimee who is extremely friendly and competent, but their whole team has always come through for us. Great service.
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April 2019 by Craig Peterson
Great team over at this place. I call for blue prints, they print them same day. Free cookies!!!
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April 2019 by DD Interactive
Can't say enough about the quality and friendliness from this company. They have ALWAYS come through for us - Erin and Liz are superstars!!
