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January 2024 by Tessy Vallier
Very poor service I went down there Thursday December 29th to withdraw my bfs SSI check from there ATM. In the middle of the transaction the ATM cancelled the transaction and said his funds would be reversed into his account. And as of now still nothing in his account. This is all the money he has to live of and it's been such a nightmare of problems and has him physically sick over this. We got nothing but run around got told by bba that we had to contact his bank which after hours of waiting on the phone we got told that if they don't reverse the funds it can take very long time to fix .. can't go Thu this bank of America should beabe to look into there system and see that there system the transaction but didn't despence the cash. I bet if the ATM gave over the amount of cash it would be a deffrent story. I will update when this gets fixed to see if they do the right thing and put his money back in his account please. And here it's the 3rd and his money still not back on his card this is soo mean to have happen to someone as it is we live on SSI and gotta wait a month to get money but then to have a bank steal is crazy. I worry about going to a ATM and getting home with out having something happen like getting rob but can say I never worried about going to a ATM and having them take my money and not get it back is insane . I can't understand how it can't just be reversed into his account like it came up on the screen at the ATM. I can't understand how nobody can look at the computer and see the ATM transactions and how it clearly cancelled the transaction and didn't despence any money. Instead telling to go Thur his bank.. his bank didn't do it this bank DID.... nothing in his bank that the transaction didn't go through. Please fix this
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December 2023 by Jordanne Ringwald
“ we can’t dispense cash right now “
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July 2023 by Deb Butler
Sad to see they are never openI need check registrars and you cant get them
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May 2023 by gail thomas
Bank socks every time I want to go there it's closed.
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April 2023 by An Phan
Branch is never open when I need access to my deposit box. All my important paper work Social sec cards, birth certificates, naturalization paperwork is so secure I can't even access it.
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January 2023 by sue smith
All bank of America’s in my area are closed. Phone/media workers have no idea why. They send u links saying check locations near u but there r none and ceo sends same generic wrong message claiming 1 is closed and to check others but there r none. They have gone under with their own greed at our expense so what happens with SSD or direct payments ? They r greedy, crooked and clueless. Can’t withdraw all cash from atm as only multiples of 20 allowed.
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September 2022 by Cassandra Peters
I was told I would need a certified cashiers check from my banking institution for closing in my home. I drove 2.5 hours in one direction to arrive at a banking location only to be told they have no cashiers at the location and that it is appointment only. Nothing on their site says this nor does it say it on the web anywhere. I’ve now wasted 100 dollars in gas round trip, and 5 hours of my time. Next week after I close on my house I’ll also be closing this account. Multiple bad experiences
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September 2022 by Erin LeSuer
Website hours do not indicate the lobby is closed for lunch. Got there and was told by security guard that there was only the manager and 1 teller working today, and they were both at lunch. Did not know what time they would be back. Wasted my lunch hour and still haven’t been able to take care of my issue.
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September 2022 by Kelly Houseknecht
Went to go get a document notarized. I went up to the door and saw the hours signs saying open 9-4 Monday through Friday. It was 10:30on a Tuesday. Not a holiday, not a special day if any kind. Just a Tuesday. Tried both doors, both locked. No signs anywhere saying it was closed, the website claims its open. Open for whom, we may never know. At the very least some notice, or sign might be nice.
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September 2022 by kathrine fermenzo
Do not bank here. ATM NEVER ACCEPTS CASH DEPOSITS. ALWAYS OUT OF SERVICE. TELLERS HAVE TERRIBLE ATTITUDE. THIS PLACE SUCKS. POINT BLANK PERIODJust read the other reviews. This bank is a joke
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September 2022 by Geoff Schermerhorn
Bank of America is extremely racially bias and they are using predatory loan tactics to repeat the 2006 housing crash. Trash company.
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November 2020 by sir issac
Bank tellers have poor customer service, but otherwise the managers were friendly and helpful
