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February 2023 by William H.
No surprise another store closing on Erie Blvd , you can get these products everywhere, the problem this company made is in the people, you hired idiots look where it got ya , corporate greed again destroying America, good luck no stars The staff at this place was clueless
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January 2023 by Maddie Ward
Jonathan was so helpful when I had to make an in-store return! I am so appreciative of his cheerfulness, especially around the holiday season. Thank you Jonathan!
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January 2023 by ken rabach
Service people are great. Popular products are scarce and if you don't have a coupon don't go there. Prices are higher than expected. Some products have a real good price but are low quality
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November 2022 by Shrinivas Poojari
Great customer service +18O541O5O4O NO NONSENSE and GREAT ASSISTANCE!!!
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November 2022 by Tera Phillips
I have called several times and spoken to staff several times using online chat and the last supervisor I talked to on the phone said they would have it fixed in 24 hours and call me last Saturday. Never heard from her. Problem still isn't fixed. My account has a glitch in it. I have provided screenshots. I can not add anything to my cart when I am signed in. When I sign out I can add products. This is how I know it is just my account and not my phone or computer. I have cleared my cache I have uninstalled and reinstalled the app. I have tried using the website. This has been going on for weeks. I have sent 2 emails and also no reply back so good luck to anyone with any issues with this company.
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September 2022 by James Burns
Good store. Had the best price on the product I was looking for
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August 2022 by Tony D
I ordered a soap dispenser that said it was delivered to my house. I walk outside to my surprise no dispenser. Don't ever do business with them it's no wonder they're going out of business. I had asked a simple question online and I could not even get a response.
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April 2022 by Megan Rea
Excellent customer service. I wanted to purchase a pan and when I got to the register it was more expensive than what it was listed for on the shelf. I asked about it and the store employees realized the pans were placed in the wrong section. However, they gave the pan to me for the price that I saw it for on the shelf. Couldn't have asked for better customer service! Thank you!!
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April 2022 by Donna Kline
Shopped on-line with in-store pick-up. Picked up item and then noticed a sign that advertised a $40 gift card for Espresso machine purchased in-store. Half an hour to find trained help. Returned on-line purchase and re-purchased in store. Told gift card would be e-mailed. Never received. Sat in on-line chat for 3 hours and never got a human. Done with Bed Bath and Beyond. False advertising and the worst customer service ever !
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April 2022 by Sarah Nugent
We were struggling with some online coupons to use during an in-store pick up. Dave took time to help us an make sure we received the offers we were looking for. Very grateful for his help!! We will be back.
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April 2022 by Susanna Louis
Had enough of a not-that-great frying pan. Got here and asked for the best one they have. It was not cheap. At All. But worth every $$ I spent on it.
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February 2022 by Shrinivas Poojary
Great customer service +18O541O5O4O NO NONSENSE and GREAT ASSISTANCE!!!
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February 2022 by Laurie Tigner
Worst experience with a company in years. Will never let them “order” something for me again and probably wont ever go in their store again. Horrible.
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February 2022 by Nara Nara
Horrible experience!!! I ordered 8 items during their sale, their charged from my account fully, then they said cancelled two of my items and processing other items or being prepared, but 14 days later they said cancelled remaining items too. Such a bad service. I need my money back right now. If you cancelled the items, return the money back as soos as possible. Some of my items cancelled February 16th, but still didn’t get my money back. When I ordered it, I could pick it up, but I believed that delivery option is guaranteed too. Don’t trust them and their service!!!
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December 2021 by Tori Chelinsky
Lack of customer service. False advertisement. Currently two charges, $1000 deep in debit card charges on a $225 rug. Have been attempting to contact customer service for two days for a refund with no luck and have spent countless hours on hold just to be told to replace my order again. Highly recommend avoiding this company at all costs.
