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November 2023 by Tom Chigaridas
What a great experience we had working with Kori. We were looking for a quality AWD vehicle for our 17 yr old son.Kori was available each time came out and looked. He took all the time we needed to thoroughly view each vehicle until we decided on the one.He explained everything clearly, he genuinely listens and cares about the customers needs.Plus the benefits of having new brakes and tires installed!! And an affordable warranty option!!We can now be confident and at ease knowing our son will be driving a great quality vehicle that is dependable and safe.
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November 2023 by Alex Corbett
I brought my car in to be serviced because it was having some problems and Smitty took care of it all very promptly and quickly. The warranty I had covered a lot but there was a couple little things the warranty didn’t cover but Smitty took care of it for me. Great and fast service and nice people here.
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November 2023 by hannah foster
After searching for several months for the perfect car I stumbled across Best Buy Auto Sales website. I found several cars online that I was interested in so we stopped by one Saturday afternoon.We ended up test driving a 2016 Subaru Outback and I fell in love with it. Kori was such a great sales man and he helped us through every step of the way. I couldn’t be happier with the choice of car that I made, and that they had it at such a reasonable price.I’d definitely recommend Kori to anyone I know who’s looking for a car in the Syracuse area ?.
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October 2023 by Julia Tracey
Buying a car was so easy due to their inventory knowledge and listening skills as to what I needed for transportation. In addition, Sales Manager, Chris Evans, found the exact financial offer that fit my budget.They found my car on Friday and I drove it home on Monday. This was a great experience!
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October 2023 by Amanda Warwick
Great Experience! We were referred to Kori. We explained what we needed. He spoke to us directly & clearly. There was no feeling of pressure for the sale. I appreciate everything that he did to help us. We got really lucky with a car we thought was sold. 18 year olds first car purchase and it was perfect, positive experience. Definitely recommend going to Best Buy & Kori!!! Thank you!!!
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October 2023 by Elijah Wright
Dannell was amazing. I called and within the same day he was able to show me so many great options. He was very helpful showed options within my budget and listened to everything I had to say. Offered waters without us asking just overall great customer service and a great person. If you go to Bet Buy auto definitely ask for him you won’t regret it.
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October 2023 by Cheryl Brigga
My son purchased a car here and had Dannell as a salesperson. As a first time buyer I went with him and can I just say it was an excellent experience. The ease of purchase was just what was needed. I appreciate his professionalism and helpfulness. He made the process enjoyable. Thank you Dannell we appreciate you!
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October 2023 by Marina R.
Excellent services rendered by Mr Gary Miles. He was diligent, focused, thoughtful, resourceful, and genuine. I will absolutely recommend Best Buy Auto Sales and direct them over to Gary, without any reservations. Gary is an amazing human being and I am so grateful he called me into his office.
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September 2023 by Mari
Kirt is literally the bomb. He’s the GM & he helped me get out of a money hungry situation with a smaller dealership, long story short he led the way until I said I fully understand and now I’m very grateful to be getting a reliable loan and vehicle from him and his men at the shop. Thank you kirt . Thank you isn’t big enough for the gratitude I have for you ❤️??
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September 2023 by kimberly guernsy
They are scam artists. I never leave reviews but to any women out there buying cars do not buy here! I purchased a car and not 6 months later I spent thousands to fix the issues. I was lied to when I asked if an alignment was done after ball joints were fixed, it was not done. Good year stated the WRONG size tires were put on the car when it was sold to me. They will lie and do what they need to to make a sale. WOMEN BEWARE.
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August 2023 by Meaghan Scott
Gary at Best Buy Auto Sales was a dream to work with!! My husband and I needed a car that I could take on long daily commutes and found one with Gary. We were skeptical because it needed a lot of work - new tires, new AC, new windshield, and fixing the check engine light - but Gary assured us it would be completely fixed and ready for us within 5 days. He worked hard for us to get an awesome monthly payment and lower interest rate than expected. When the car was ready, he drove it over an hour to deliver it to us personally. Everything we worried about was completely fixed and Gary made sure that we know to call him with even the smallest issue. Thank you so much for such an excellent experience Gary!! If I could give you 10 stars I would!
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July 2023 by Brian Zielinski
Bought our Acura RDX from the Church St. location. They worked with us and gave us a great deal! They're always very busy service wise, but always very courteous and accommodating. Lorraine at the service counter is always a sweetheart.
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June 2023 by Lucas Malone
Purchased a vehicle from here last Monday. My sales person was Kori and he was incredibly helpful from start to finish in the process and made it extremely simple to work through. Before receiving the vehicle they made sure to put it through an extensive inspection to make sure everything was up to par and working properly and finished it off with a very good detailing job leaving the interior looking brand new. Smitty from the service department was also beyond helpful after the process in taking care of oil changes, etc. These two gentlemen made the process so easy and I will definitely be coming here for all my future purchases.
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May 2023 by Tiffany Gardner
I had a great experience purchasing a vehicle with Kori Palmer! Kori made it such an easy experience for my first time purchase and went above and beyond to get the vehicle I really wanted. Even checking back up to make sure I was totally satisfied with my purchase! Definitely would recommend working with him!!
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May 2023 by Jeff S.
Truck I bought had a bad engine. The "shade tree" mechanics they employ cannot fix anything and they shady garages they farm it out to aren't any better. Now I'm stuck making a payment on a pile they sold me. Do not buy from this fly by night operation or you will be sorry.
