-
December 2025 by Ryan Jarrett
Great shop!!!!
I've had a few issues with my 2014 Volvo XC60. They were very friendly, helpful. Something I worry about dealing with shops is being taken advantage of or overcharged for some things that I don't understand. THAT IS NOT THIS SHOP!! Very honest and fair. Thank you Brian & CB Auto for great service!!
-
October 2025 by Kelsie Edson
ALL NEGATIVE REVIEWS ARE MISLEADING - C&B Auto is fantastic.
I’ve noticed a few negative reviews about C&B Auto, and as a customer I’d like to clarify that they don’t reflect the true quality or integrity of this business.
First, Brian (the owner of C&B) essentially runs the entire shop himself. He handles repairs, phone calls, and customer communication - often without additional staff. Naturally, this means some repairs may take a little longer than expected, but the quality of his work and his honesty more than make up for the wait.
Second, several reviews mention that cars are sometimes left unlocked. I DON’T believe that this is due to negligence. That entire area of Syracuse experiences FREQUENT break-ins, and leaving vehicles unlocked helps prevent unnecessary damage, such as BROKEN WINDOWS. If a criminal wants to break into a car, they WILL do it regardless if it means destroying your car! C&B doesn’t want you to pay unnecessary costs of a broken window etc after a thief comes - when you could just TAKE YOUR VALUABLES HOME with you rather than leaving them to get stolen. Duh.
There’s also a clearly posted sign stating that the shop is NOT responsible for personal belongings left inside vehicles. It’s always wise NOT to leave valuables in your car overnight, regardless of the shop. If you’re afraid that your valuables are going to get stolen, then just don’t leave them there? That is quite literally basic common sense.
C&B Auto is one of the few repair shops in Syracuse that offers fair pricing and TRULY honest service. Brian values integrity and customer care over profit, and that shows in every interaction.
I won’t take my car anywhere else - C&B Auto is, without a doubt, the best in town.
-
June 2025 by Jim Walker
They fixed my car by the end of day as promised
-
May 2025 by Sean Robertelli
Came in for a bearing, ended up needing both the rear done, Brian hooked me up quick with decent pricing and threw in some free back brake pads, mine were severely worn, highly appreciated and will recommend, and give dude a break, this place is busy with 2 guys in the back, sometimes you have to wait
-
January 2025 by Patricia Mitchell
They always get me in quickly.
They do a great job. I would recommend them to everyone.
-
May 2024 by Angel Smith
Does awesome work thank you Conway and Diane
-
May 2024 by Elizabeth
Highly recommend bringing your vehicle here! Great work
-
April 2024 by annie plummer
Had work done on my car. Was beyond pleased. Brian was very nice and professional. Explained everything, price was affordable I did not feel as if I was being robbed. Completed job in a timely fashion. Job well done. I have found a new repair shop. 100% satisfied. Feel blessed a friend referred them.
-
February 2024 by Meaghan Harrington
Amazing service! The entire process couldn’t have been smoother. They made a stressful and miserable situation as pleasant as possible! Needed a new catalytic converter, and they gave me an estimate that matched the final bill - no surprises. they checked on a door lock and let me know options for that as well as filled up all my tires and recalibrated my tire light system at no charge. Cannot recommend them enough
-
November 2023 by colleen farnham
My granddaughter had a flat tire because she hit the curb to avoid a driver that was on his phone coming into her lane. David at C & B Auto saw what happened and came to her rescue. He pulled the car into his parking lot and put on a brand new tire. Not only did he put the tire on but he looked under the car to make sure that there was nothing wrong. When she asked him how much she owes, he said NOTHING. I couldn't believe it. There are still good people in the world and they are at C & B Auto. I am telling everyone about C & B Auto and what they did for my granddaughter. You guys are truly amazing and thank you so much for what you did for my granddaughter. I would highly recommend C & B Auto for your car care.Services: Tires
-
October 2023 by Mark Scerbo
Great repair shop....known Brian for years honest and knows what's best for your vehicle. Highly recommend!!!!!
-
September 2023 by Liza K
I have always brought my vehicle here they treat their customers with all their respect extremely fair & keep you updated on what’s going on I had work done to it & they changed a tail light for me with no charge so I don’t get pulled over
-
September 2023 by Ed Howard
Very professional for a good while, then there was a severe drop-off in the last few years.
-
September 2023 by Scott Mcdougal
Great service
-
September 2023 by Jeff Norton
Best mechanics in Syracuse.
