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December 2023 by Lucas Morse
Unresponsive to emergencies, terrible management that hides behind the veneer of affordable luxury. They will screw you over.
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August 2023 by Diana Flores
1007 Harrison St is disgusting. The house in general to get to your apartment is disgusting. My apartment that I relet from someone from May to July was disgusting. The company itself didn’t care enough to clean the apartment before I moved in. My apartment also smelled like gas the entire time I lived there. Thankfully the pet fee was waived with how gross my living circumstances were. I was expecting a smooth move in process but instead my mom and I were on our hands and knees cleaning the entire apartment before I officially moved in. I suggest you don’t move here.
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August 2023 by Fatim Cisse
Kaaliyah is very helpful and professional! She helped me and checked up on me all through my application process. Thank you for your time and support
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June 2023 by Audrey Mclain
This place has been very rocky and confusing. Since moving in two weeks ago, we have had multiple problems with this apartment. When my roommate and I first moved in, the floors were so dirty they would make our feet turn black. Which doesn’t make sense as they expect us to leave the apartment clean when moving out. The water was shut off for 24 hours and was not notified in any way. We currently don’t have hot water as a result of them changing the hot water heaters. The keypad wasn’t working along with the key provided and was locked out the entire night because no one was around to help resulting in having to crawl through a window. We were also told that laundry was included as a utility but is not. Aside from that the apartment is beautiful and comfy but there definitely needs to be better communication all around.
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June 2023 by Mia Morris
My roommate and I just moved into one of the newly renovated apartments. So far it has been a little bumpy. We've had to put in three service requests to fix a shoddy dishwasher, then it was leaking. The maintenance people are extremely nice and quick to come. The construction was obviously done very quickly and without consideration to people living in the apartments. We cannot open our dishwasher fully because there is a vent placed right underneath it. The laundry rooms are dim and dirty. When we first moved in, we were told that the company made no profits on the coin operated washers and dryers, and that we need only ask to get more quarters to operate them, as they empty the machines and give us the money back. This is not the case. Residents are expected to exchange bills for quarters in the leasing office which is fine, however this is not what we were told initially. All in all, it's comfortable to live in, however there has already been so much inconsistencies within the leasing office, obviously the workers are not communicating with each other. Some workers are young and look college age probably doing an internship are handling costumer service issues but have no actual idea what they are talking about. Overall, we like living here but could do without the miscommunications from the leasing office. Maddy has been a great help and always replies very quickly. I hope, that the rest of our lease goes more smoothly.
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June 2023 by VEERAPANENI SRILAXMI
I just rented a newly renovated apartment with all furniture and appliances. It is a great place to rent and very affordable. Also very close to SU and Upstate Medical University. When I reported a small issue, the maintenance came and helped immediately. Extremely helpful agents, especially kaaliyah and Maddy. Highly recommend it for students and new grads.
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March 2023 by Noah Minsky
Victory at Syracuse is the best! Their customer service is a great part of what they do. They truly care about the students that live in their establishments, as well as constant giveaways to their residents. Lauren, Maddy, Kaaliyah, and Zach are all fantastic and I highly recommend all students to live in their apartments. Victory FTW!!
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January 2023 by David Burger
I am currently leasing through Victory on Comstock Ave and couldn’t be more happier! The apartment is great and the staff is amazing! Instead of getting my mail sent to my apartment I have it sent to the Victory office and the team there couldn’t be better! They are very friendly and constantly help me with all my needs! I definitely recommend leasing through victory!!!!!!
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January 2023 by Jordyn Quackenbush
This is an awesome place to rent from. They are very professional, love their updated renovated apartments and I am so excited to move in this upcoming year! All the employees are so welcoming and really have your best interest at hand and are there to help with anything you need. They also are very in touch with all of their residents and often offer giveaways and other fun stuff! This is completely different from where I currently live and so it is safe to say I am more than excited to move in!!
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January 2023 by Emily Bartowski
I appreciate the quick responses and kindness from the leasing staff. Maddy has been very helpful and has helped me answer any questions I have! The new property at Victory looks amazing and brand new, I can't wait to see the new apartments!
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January 2023 by steven grant
Compared to other off-campus housing by Syracuse University, Victory has the best locations and much more reasonably priced. It’s hard to find upgraded apartments at a reasonable price in Syracuse. Madeline has been very resourceful in helping me look into options. I would recommend looking into victory.
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January 2023 by Andy Lehrer
Maddy was so helpful with a rental for us last year. Professional, knowledgeable, and a pleasure to work with - highly recommended!
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January 2023 by Mary Grace Kerns
Victory showed my roomates and I really promising attributes from the getco. As soon as we expressed our interest, they were very communicative with open house events, promotional offerings, and many other enticing opportunities for us to make the smartest decision for college housing.
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January 2023 by Jesus Rodriguez
I had the pleasure of working with Madeline. She has been a great point of contact and has made searching for my new apartment smooth. She is reliable and knowledgeable and I am excited to see the new renovations coming!
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January 2023 by Logan Roberts
Victory at Syracuse is the most affordable student housing in the area and will be brand new. They also have the best locations all around campus. Maddy at the office has been helping me find a place and has been very nice and helpful.
