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October 2023 by Kate Lee
We went into the Carhartt store yesterday and Ernie in the store was so very helpful. We needed a few new items as we just moved back to the north after living in the south for many years. He was able to recommend which would work best for my husband and even went above and beyond and ordered an item that they didn’t have his size in. We will definitely be back!
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October 2023 by J P
Ernie made the entire shopping experience enjoyable. He is one on THE nicest guys! Customer service was spot on! Ernie and my husband are both Veterans and had a great conversation. Thank you Ernie for your service! Semper Fi! ??
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October 2023 by Jesse LaPadula
I had an incredible experience here last week. I swore to god I would have remembered their names, but I just can’t find the receipt. My wife and I shopped there on 9/16, around 4pm. I was on a mission to replace my 6 year old paint and grease stained jeans, which I do have a great emotional attachment with - my wife not as much.The First Gentleman (was it Ian?!) greeted me, looked at my jeans, back at me, and said: “you are here shopping for some new jeans, aren’t you brother?” When he hit me with that “brother,” I nearly broke down. I felt seen, heard, and validated by this tall gentleman with a long, grey beard I can only dream of having one day.If it weren’t for him and his introduction to the Business Discount Program, (Carousel City Woodworks and Carousel Guitar Company), I wouldn’t have found my new favorite pants. Forgot the model name, all i know is they are made with the same rip-stop material as my EMT/Paramedic cargo pants. He helped me try on 6 other pairs of pants even though I overheard from the dressing room a manager kindly remind him it was time for him to clock out for the day.He introduced me to the young guy behind the counter, and we talked about heavy metal bands for a bit while he fussed with the laptop for me to enter my business info. He took genuine interest in my company, and I love talking about myself, so that was nice too. I’m sorry to have forgotten his name, but I appreciate what he brought to the experience. Again - super friendly and genuine!I always wanted a pair of legitimate shop pants, and have never owned anything from Carhartt before, and these guys made the sale, as well as my day. Thank you to you both, and I’ll look forward to destroying these pants and buying my next pair.
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October 2023 by Alex Espitia
We came here for Labor Day shopping. Prices were reasonable for the quality, and Ernie was a huge help! Very friendly and accommodating. Got a few pairs of pants and shirts for working outside in the wintertime!
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October 2023 by Collin Weaver
I am giving a 5 star rating due to the excellent customer service received by the staff, particularly with Ernie.With this preface, I will not be buying any pants from Carhartt and just sticking with their jackets. I wanted to purchase the 5 pocket canvas work pants, as they now come in a slim fit. What they need to add to the sizing lineup though is a true low waste canvas work pant that fits like their low rise jeans, with only a 7"-8" waist. I do not like the mid to high rise pants, and the ones that claim to be low rise are still quite a high rise such as the Ariat M7 which I am currently wearing since it's as close as I can find, and denim wears too fast for my use. As soon as Carhartt can make a canvas work pant with a true low rise waist, I will switch over 100% of my pants to them.
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October 2023 by Nick Mattey
Great customer service 10/10. Allen at this location was amazing. I was in and out with exactly what I came for in under 10 minutes. Fast and exceptional service! Definitely will be back.
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September 2023 by Jesse L.
I had an incredible experience here last week. I swore to god I would have remembered their names, but I just can't find the receipt. My wife and I shopped there on 9/16, around 4pm. I was on a mission to replace my 6 year old paint and grease stained jeans, which I do have a great emotional attachment with - my wife not as much. The First Gentleman (was it Ian?!) greeted me, looked at my jeans, back at me, and said: "you are here shopping for some new jeans, aren't you brother?" When he hit me with that "brother," I nearly broke down. I felt seen, heard, and validated by this tall gentleman with a long, grey beard I can only dream of having one day. If it weren't for him and his introduction to the Business Discount Program, (Carousel City Woodworks and Carousel Guitar Company), I wouldn't have found my new favorite pants. Forgot the model name, all i know is they are made with the same rip-stop material as my EMT/Paramedic cargo pants. He helped me try on 6 other pairs of pants even though I overheard from the dressing room a manager kindly remind him it was time for him to clock out for the day. He introduced me to the young guy behind the counter, and we talked about heavy metal bands for a bit while he fussed with the laptop for me to enter my business info. He took genuine interest in my company, and I love talking about myself, so that was nice too. I'm sorry to have forgotten his name, but I appreciate what he brought to the experience. Again - super friendly and genuine! I always wanted a pair of legitimate shop pants, and have never owned anything from Carhartt before, and these guys made the sale, as well as my day. Thank you to you both, and I'll look forward to destroying these pants and buying my next pair.
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August 2023 by Rachel Gough
The five star rating is for Ernie because he was so helpful, charming, and kind when I visited the store. Thank you for being you, Ernie.I found a great pair of jeans, however, what I was really looking for was a pair of composite toe work boots. The selection of safety shoes for women was non-existent, which is perplexing.I think that a company that focuses on serving those who work in industries where durable clothing and shoes are needed would have the foresight to provide for everyone in the industry, not just those humans that wear a men’s size eight and up.Whoever is making the selection decisions for this particular location needs to broaden their scope.
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August 2023 by Ryan Chapman
I nominate Ernie for employee of the year! I got everything I needed for my job thanks to him, even though I probably spent $two to three hundred more than I had planned, was well worth it. The world needs more people like Ernie. Semper Fi, brother!
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August 2023 by Melinda Harper
Allen and Ernie were very helpful! Made shopping fun! Allen helped us check out while Ernie talked to the kids.. made shopping fun.
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August 2023 by Kaleb Buckshot-Cote
Amazing customer service especially Ernie, he's very friendly and helpful and knows the merchandise. He helped me pick out some nice cargos and a hoodies. He’s a really awesome man and I highly suggest coming here.
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August 2023 by allie5dylan
I had the best customer service by Allen and the entire staff. I highly recommend anyone to shop there. Ty
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August 2023 by christopher siddall
Came in for work clothes and Ernie brought me to the Steel cargo pants, became my favorite once I put them on. Have gotten three pairs since, they hold up great and don’t show stains. I love them.
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August 2023 by Alyson Beattie
I loved being here, walked in and I was greeted by the nicest person I've met. Thank you to Allen, you were so nice and helped us with everything. For anyone going into Carhartt, Allen is definitely the person you want
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July 2023 by Amy Joerger
Went to the store and was greeted by Ernie. Ernie was the sweetest and most wholesome man. He helped me pick some items out for my boyfriend and we shared a few stories. Hope to see him again when I go back!