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November 2024 by Brian Belcher
The atms are always out of money on Friday,employees just sit around and watch lines that are 20+ people long because they are out if money in the atms. The customer service is awful and slow to boot. I wish I went with a different bank
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November 2024 by Lovana Taylor
3 x I called about a fraud incident and this chase bank couldn't verify me .I tried 3x and they told me to go into a bank with 2 forms of id .I verified the purchase with my email and they didn't even know who I was omg don't bank here.
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June 2024 by Mado Farid
Worst ever , they lie about giving 50$ if brought new account for them, also they said after 6 months will 300 $ and I steak with all requested At the end they gives me nothing without saying any reason….. the employee there never want work and lazy giving excuses for not completing request at the end poor management that allow for unprofessional team to handle Clint’s account
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May 2024 by Antanesia Smith
Looking to make some valuable life changes? Tired of being stuck living paycheck to paycheck? Need some direction, motivation, and steps for improvement? Go see Tim Palmer! He has a great attitude and can set you up for a successful life journey! CHASE, get this guy a RAISE ASAP.
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March 2024 by Raida Tasnim Islam
Accessibility parking
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January 2024 by Dan Chak
Only 3 stars, but this is not because of the staff. I've only had business with the tellers and they have always been great. Polite, friendly and accurate.But this bank is constantly understaffed. The last time I went, they had 2 tellers, 1 of which was doing both the drive through and an inside slot. He wasn't fast but I'd rather not have the person handling my money being in a rush, personally.Great location for me on the way to work, but they seriously need to do better scheduling for the tellers. I don't know if they are understaffed to save a buck or because they pay low, but either way, it's the 1 thing that keeps me from giving them anymore stars.
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October 2023 by Alexandre P.
Why such (other) negative and dramatic reviews?!? The staff at this branch have always been very kind. Good service. Even with a little bit of humor. Never a single problem. It's also just a normal bank (how bad could it be, really!?): I put money in; when I come back, it's still there(!), I take it out. All good!
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June 2023 by FCH
Friendly, competent and quick.
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June 2023 by K Gray (Barney)
Good customer service
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April 2023 by Evelyn Estevez
Excellent customer service.There is José for the Hispanic community.
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March 2023 by Raffaele Esposito
Chase charges you money for not having ENOUGH money.
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February 2023 by J Busk3y
Chase charges you money for not having ENOUGH money.
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February 2023 by Nestor Vega
Very dissapointed with the costumer service i took my wife to get papers signed and notorized and they said they cant sign the papers because my wife doesnt speak english,i mentioned to the teller that i was able to translate and she said no,that if she dont speak english that they cant sign the papers....and thats called discrimination....but they are very fast to open a bank account to anyone that doesnt speak english i wont give this branch not even half of a star...
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January 2023 by Bobby M.
I worked for a bank years ago and I have never heard the crap they were talking. I unfortunately experienced a great loss when my spouse passed away in November. Due to this I was issued an insurance check for a high dollar amount. This check was written from a Chase Bank account. Naturally I took the check to Chase. Well after having me stand there for 5 minutes and then having to call over a supervisor. I was told that although it was a Chase Bank account check, they could not cash it they could only deposit it and wait for it to clear. Well I don't have a Chase Bank account. They wanted me make an appointment for the next day to open an account to deposit my check into. And this check still would have to be placed on hold. I know bs when I hear it. I have not and will not ever do business with them. I went and had my check taken care of that day, at another bank.
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January 2023 by Jianni Settineri
I used this financial institution in every city and state I've ever been to. It's availability and consistency along with great customer service is excellent.
