Cole Muffler
Hours:
1501 W Genesee St, Syracuse NY 13204 Hours
About Cole Muffler
Cole Muffler is a highly regarded auto repair shop known for its exceptional customer service and honesty. Customers appreciate the quick appointment scheduling, often receiving same-day service for urgent issues, such as rattling noises or brake problems. The staff, including individuals like Mark and Kevin, are described as professional, kind, and knowledgeable. They effectively handle various situations, even when their systems encounter issues. Many reviews highlight the shop's commitment to fair pricing, with one customer noting that they were not charged for a necessary part replacement. The team prioritizes safety and quality repairs without upselling unnecessary services. Additionally, Cole Muffler is praised for its ability to efficiently manage emergencies, such as tire blowouts, ensuring that vehicles are repaired promptly. Overall, Cole Muffler is recognized as a trustworthy choice for auto repair needs, providing excellent service and a welcoming environment.
Most Recent Reviews
August 2025
Last week I started hearing a rattling under my car. I was told I could bring it in the same day I called for them to assess the issue and schedule an appointment. I was able to get an appointment quickly and was able to get the issue fixed fast. Mark helped me and made the whole experience very easy!
May 2025
Took my daughter's car in on a Sunday afternoon because the brakes were in bad shape. Got there around 2pm & explained the situation. Their system had just gone down, so they couldn't do the usual check-in, but they still took the car in and took care of the problem. The crew was professional, kind, and very competent.
February 2025
Stopped by mavis/cole muffler about my muffler and mark was great on getting info on my car warranty mark even called his friends in the car industry and talked with them great bunch of guys there Will definitely go back⭐️⭐️⭐️⭐️⭐️
More Comments(26)
- Syracuse, New York
