Delaney Moving & Storage

Most Recent Comments

• October 2023 by Bailey Reagan
  Although I was unable to use Delaney for my interstate move, I was incredibly impressed with their professionalism, responsiveness, and overall customer service. They were very easy to work with and understanding of all my questions.
• October 2023 by Melanie Carter
  The movers that packed our items for an international move were so terrible they should find a new career because even after attempting to tell them breakables needed packaging they did not listen. Detailed concerns were expressed and I was assured that the breakable items would be repacked accordingly. In fact, they sent a foreman to oversee the later part of the day and I pointed out the boxes with breakables and talked to the foreman who assured me they would repack at their warehouse with the level of care required (and which I paid a hefty amount for them to do!). The Delaney team literally took the boxes of breakables back to their warehouse, turned them on their side with no packing materials, and put them in another box. That was their solution and unsurprisingly, many items broke. It wouldn't surprise me if the movers heard the tinkle of broken porcelain when they put the bin sideways into the box - it was literally that egregious. The lack of honesty and effort for people that are supposed to be professionals is so disappointing and unnecessary.
• October 2023 by Theresa Daddona
  After coming highly recommend, I was extremely disappointed in the service I received. My personal items weren't handled with any care.
• September 2023 by Jim Dillon
  We used Delaney Moving and Storage for a local home move in the Syracuse New York area in August of 2023. They were very supportive and flexible during the planning process. Their moving crew was pleasant and professional while helping us keep as calm and stress free as possible. The move was accomplished on time, and the final price actually came in lower than the estimate. We have no reservations in recommending them to others.
• August 2023 by Lisa
  A devastating move - severe damage to 85% of our furniture 5 pieces destroyed including a dropped & destroyed vintage irreplaceable baby grand pianoHours of work to file a claim, it will be a year to get everything replaced or fixed & they keep sending bills for services not rendered. A nightmare & I trusted them after reading good reviews & a previous decent experience - now I edit for adjusters appraisers & pray for justice & fairness. A nightmare!
• August 2023 by Dave Monsour
  Recent cross country move with 3 stops needed at different addresses. Everything went smoothly and we appreciate the professional care and service.We Would recommend using them for your all your moving needs!
• August 2023 by Lisa I.
  A nightmare of a move The head guy was a decent packer as was a one day Rochester team but then it was a mess. Unbeknownst to me items were packed into my furniture cabinets & a fridge & freezer breaking shelves &Destroying an antique Asian art piece- my 50 - 100 year old family heirlooms &Stickley furniture all severely damaged - 85% of my furniture was severely damaged. 4 pieces were destroyed including Asian & Italian antiques A vintage Steinway baby grand was dropped & destroyed & brought into my home without them telling me it had been dropped & ruined It was a nightmare! I am working with a claims team that will not help me settle until I pay for storage & transport of all the damaged items including paying for their storage of the items they broke I face a year of work in filing & organizing claims plus the loss of my family items & memories It really looks like my furniture was stacked on top of each other with no blankets & tossed against white painted walls with all the white paint on sides & hand painted finishes scraped completely off
• June 2023 by Jeanne Smith
  Wonderful experience during a stressful time. I appreciated clear communications from the office, the kind and polite crew, and that my things were handled with respect. I would not hesitate to use them again and I highly recommend Delaney's!
• May 2023 by robert colozzi
  Can not ever say all I would like to say about Delaney Movers cause there just is not enough time. From the moment Art Delaney stepped into our apartment and sat down to talk to us I knew we had the right company for our move. Communication was fantastic and the driver and helpers that moved our entire home of goods 1100 miles were nothing short of fantastic. Everything was handled with great care and bigger items such as tables, beds and frames, dressers, mirrors, and televisions were wrapped and moved without any harm or damage. If you are moving and want great movers call Delaney movers and you will have made the best choice possible.
• May 2023 by Monica Bonney
  The team at Delaney were so helpful with my cross-country move. The office staff were very communicative and open to questions and the moving team were careful with all of my belongings as they packed things up.
• April 2023 by Christine Francis
  We would highly recommend Delaney for all moving needs. The team was on time, professional and careful with our things. Cheryl and Art were great through the whole process Thank you so much!
• April 2023 by Harrington Farm
  Delaney's did a great job on both ends of my move and everything arrived in the condition that it was in when it left. Both teams were efficient, effective, and very pleasant to work with, and the lead was clearly very experienced. The office kept in regular contact to ensure that the move was going according to plan. I was extremely pleased with my move and highly recommend Delaney's.
• April 2023 by David Sprague
  I had Delaney Moving and Storage move my household furnishings to storage units last October. In spite of good reviews and a decent reputation, my experience was terrible. When I moved my furniture from storage units to my new home last week, it was apparent that the Delaney moving crew had failed to wrap the dining room chairs and numerous other solid wood items that were severely damaged during the offload. I was not present for most of the loading and I arrived late for the offload, so I didn't witness firsthand the lack of wrapping and care of household items. When I arrived at the end of the offload, I did witness one of the movers dropping an unwrapped oak dining table extender piece in front of me. I was standing next to the supervisor when it happened and he said "wow, that should have been wrapped". To make matters worse, I had purchased dozens of moving blankets at the recommendation of the company (at a cost of over $600). Thirty-seven blankets were unused during the move. My unwrapped solid wood desk and filing cabinets were damaged beyond recognition, along with three solid wood dressers. My experience may have been an anomaly, but I can't in good conscience recommend this moving company. To add insult to the amount of damaged goods, the Delaney staff was not in the least bit remorseful or apologetic. Unfortunately, I did not purchase full insurance because of the positive reviews and local references. Turns out that was an unfortunate and costly mistake...as insurance only covered $150 of the over $4,000 in damage. The moving company that moved my furnishings last week was very careful and professional. While Delaney provided 5 movers, the local company in Saratoga used only 2 movers. And the 2 movers had to wrap all the goods that the Delaney team failed to protect. All and all, it was a very bad experience. I would advise anyone using Delaney to purchase full insurance coverage....just in case.
• March 2023 by David S.
  Delaney Moving & Storage⁩⁩Add a photoDelaney Moving & Storage4.8(108)Deanna Delmonico1 review2 months agoPositive: Professionalism, Quality, Responsiveness, ValueThe Salvation Army's stakeholders, volunteers, and donors are so valuable! Oftentimes, without these generous and invested people many things would not be possible. Thanks to Delaney Worldwide, Booth House's Runaway and Homeless Youth ... MoreDelaney Moving & Storage (Owner)a month agoThank you so much for taking the time to share your positive experience. Our goal is to exceed our customers' expectations on every move, so we're glad to hear you were happy with our services. We appreciate all the kind words and your recommendation of our company.K Harmon1 review6 months agoPositive: Professionalism, Quality, Responsiveness, ValueDelaney moving was fantastic. After receiving quotes from several companies, I can confidently say that while their prices certainly beat the competition, their customer service is what is truly extraordinary. The Delaney team were there to ... MoreDelaney Moving & Storage (Owner)6 months agoThank you for taking the time to write a review of our company. Our goal is to exceed our customers' expectations on every move, so we're glad to hear you were happy with our services. We appreciate all the kind words and your recommendation of our company.Leen Katrib3 reviews2 months agoPositive: Professionalism, Quality, Responsiveness, ValueI had a really positive experience with Delaney Moving for a long-distance move. Art and Cheryl were both very responsive, providing updated quotes in a timely fashion and checking in with me throughout the pickup and drop-off days. Their ... MoreDelaney Moving & Storage (Owner)2 months agoThank you for your review and recommendation, Leen. We're glad to hear the crew took good care of you. We'll make sure to share your feedback with Art and Cheryl.David Sprague2 days agoNEWCritical: Quality, ValueI had Delaney Moving and Storage move my household furnishings to storage units last October. In spite of good reviews and a decent reputation, my experience was terrible. When I moved my furniture from storage units to my new home last week, it was apparent that the Delaney moving crew had failed to wrap the dining room chairs and numerous other solid wood items that were severely damaged during the offload. I was not present for most of the loading and I arrived late for the offload, so I didn't witness firsthand the lack of wrapping and care of household items. When I arrived at the end of the offload, I did witness one of the movers dropping an unwrapped oak dining table extender piece in front of me. I was standing next to the supervisor when it happened and he said "wow, that should have been wrapped". To make matters worse, I had purchased dozens of moving blankets at the recommendation of the company (at a cost of over $600). Thirty-seven blankets were unused during the move. My unwrapped solid wood desk and filing cabinets were damaged beyond recognition, along with three solid wood dressers. My experience may have been an anomaly, but I can't in good conscience recommend this moving company. To add insult to the amount of damaged goods, the Delaney staff was not in the least bit remorseful or apologetic. Unfortunately, I did not purchase full insurance because of the positive reviews and local references. Turns out that was an unfortunate and costly mistake...as insurance only covered $150 of the over $4,000 in damage. The moving company that moved my furnishings last week was very careful and professional. While Delaney provided 5 movers, the local company in Saratoga used only 2 movers. And the 2 movers had to wrap all the goods that the Delaney team failed to protect. All and all, it was a very bad experience. I would advise anyone using Delaney to purchase full insurance coverage....just in case.
• March 2023 by Adam Singerman
  I had a very positive experience using Delaney Moving & Storage. They were flexible and professional in all respects. My belongings were moved safely and were returned to me in fine condition. I will definitely use their services the next time I need a mover.