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February 2024 by bulldod23
Cristina was amazing her service was top notch with a smile I will be coming back give this girl a raise!!!
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February 2024 by Karina Munoz
Rude Server. Sadly, my daughter asked for a coffee flavor, they didn't have it, she ask for another flavor, they didn't have it. So she asked then what flavors they have and the server told my daughter (14yo) that she was slowing him...
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February 2024 by Jim Hazard
I love dunkin. I usually order with the app to make it more convenient driving by so I can just pick up some delicious doughnuts ? ?Parking: Convenient drive thru and the parking is nice and plentiful
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December 2023 by Nadia Business
This is the closest one to me and I order from them all the time and quite literally almost every single time something goes wrong. (I continue to order because once in a blue moon somebody decent is on shift.. I love Dunkin' when it's made right) I always try to get the sourdough breakfast sandwich toasted and it is literally never toasted. Ever. Why not? Do you guys need a toaster? I will literally get y'all a toaster. What is the actual problem? Today my sandwich was crammed in the bag, sideways, falling out, and ofc not toasted. Be prepared to be very disappointed when you eat here. Other reviews speak for themselves. If you're working there, and you hate it that much, LEAVE. Learn a new skill. Research toasters. IDC. Do literally anything else.
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December 2023 by ray garcia
It's pretty much like any other Dunkin' Donuts only issue with this one is a few beggars
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November 2023 by Mark Abraham
Absolutely disgusting attitudes and the morning shift. If you don’t want to be there, don’t show up to work you’re not the only one going through issues. Keep that in mind at all times.
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November 2023 by Steven Sharkey
Nice people, but wild slow. One star.
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September 2023 by Taj Tube
The guy butchered my frozen hot chocolate. With the wrong top didn’t ask me about topping. The wrong
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July 2023 by Panda Panda
They do their best. Service is super slow but extremely polite. I’ll take professional behavior over efficiency. That’s fine.Two minor problems that occur repeatedly:1- They put the food upside down in the bags then dump a giant handful of napkins on top.For example: your sandwich will be loose at the bottom of the bag, then the wrapping atop it like a random leaf fallen from a tree, and then the upper two-thirds of the bag will be full of napkins.This means if you get a donut and a savory item, you get two separate bags full of napkins covered in icing/grease/powdered sugar/melted cheese/etc. It would be much more convenient if the food were placed in the bags right side up so that the wrapping were under and around the food item. This way the food is not loose in the bottom of the bag and the food is covered so it stays together. As well, two or three napkins is plenty. It might even save some money if every customer wasn’t give massive handfuls of greasy napkins to unpack.2- The atmosphere of the dining areas is rather hostile. There are many computer printouts in all capital letters that announce extremely specific things that are forbidden. Not corporate decor. These announcements are homemade angry printouts taped everywhere. There’s no place to sit that does not have a harsh vibe shouting from a printout.It would be very nice if the signs were replaced with polite, non-threatening, mellow signs typed in normal writing style. Such as “Please be aware ___. Thank you.” Just capitalize the first letter of the sentence and use polite conversational tone. As well, maybe prune the signs down to two or three really really important comments, rather than every pet peeve taped to every surface.Nobody wants to be inundated with angry, all-caps hostility first thing in the morning. A welcoming, calm vibe would be so appreciated.
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July 2023 by Brad Chaffee
Coffee and donuts at 3:00pm were as delicious as 6:00am.
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June 2023 by Zeahna L
Very unprofessional. Everyday it’s a problem at this Dunkin. They all need to re-trained. The attitudes are disgusting.
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May 2023 by Cesar Montanez
Fresh baked donuts. Great customer.
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April 2023 by Laura C
This is my new favorite Dunkin in the Syracuse area, the staff is always friendly, they always make my order fast and correctly.
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March 2023 by estelle mcmullin
I've been here twice and my orders were wrong. I waited 5 minutes for my orders, and listening to staff saying well I called it out, no you didn't...I watched you serve people that came after me. There was a line dam near out the door, mind you we are morning people that have to be in by 8, I understand things can get busy, but my God when I walked in there , there was only 3 of us, and when I walked out there was 8 people waiting. You've got to get a better system or get workers that are morning people.
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February 2023 by Ilya Demidovich
Fast service. Great team work from employees. Orders were correct. Little noisy inside with employee conversations. Clean inside.
