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February 2024 by Andrew Trerise
Great customer service by cheery employees
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February 2024 by Tom Kucklick
No issues. Easy.
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January 2024 by Don Huggins
The people at the counter of the Syracuse airport where I rented my car were very helpful. And due to weather, I decided to upgrade my vehicle and got a decent upgrade charge. Thank you so much.
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January 2024 by Krystal DeBernardo
I don't often have exceptionally positive experiences when renting a car during travel, but Kevan C was so pleasant! He was personable, knowledgeable, organized & efficient. I work in customer service and when someone goes above and beyond to make me feel special as a customer, it's rare, but important to highlight. Kevan, thank you so much for making a lasting impression on just another customer at the airport!
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January 2024 by 44jnjr
When renting a vehicle there’s always some apprehension that they won’t see your reservation, won’t have the car you reserved, or will browbeat you into more coverage. Although irrational, very real to me.So when I got to the desk at Syracuse Airport and saw Kevan standing there, I knew it was going to be a smooth experience.Kevan was knowledgeable, affable, professional. And it was Jan 1st at 8:30am!Thank you for your help.I know you’ll go far in life.
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January 2024 by Davon Holder
Went in, the line was long but was expected due to it being a holiday weekend. Once I went up to the counter the manger went through the options of cars (Altima’s) for me but I’m a big guy so I knew they were too small for a comfortable ride. I explained that to him and he went out of way being extra kind to give me a bigger car at no extra charge. He was extremely helpful I’m sorry I do t remember his name. But thank you
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January 2024 by Irish German
Fast friendly and fair. Can't ask for better service.
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January 2024 by James Hollander
Friendly staff and very helpful. Thank you so much Jamie!
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December 2023 by Dianne G Lean
It was a quick and easy experience picking up the rental.
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December 2023 by Nate Gresock
Compared to other car rentals at the Syracuse AirportEnterprise Rent-A-Car is the best I try to rent cars from them whenever I need one. they always ensure I have the car I need when I need it.
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November 2023 by Molly
Enterprise car rental was the easiest part of our trip after we experienced a five hour plane delay. They held our car reservation and the Syracuse ticket agent, Kevin, was fantastic in getting us set up. Every agent we spoke to was friendly and helpful. I will definitely use Enterprise again.
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November 2023 by Wendy Frederick
I have had to rent cars several times recently and I have to say my experience with Enterprise has been the best to date. Very fast and easy to pick up and drop off car. They also upgraded the vehicle which was a nicely equipped Sante Fe. Definitely recommend.
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November 2023 by Barry Hicks
It was great. Mary Louise Pontius at the Syracuse Airport branch was very helpful in getting me checked in and on the road with my rental car. I would also like to mention Austin Booth of the Watertown location for his help with getting me a car seat to use at the last minute. Great company with great people.
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November 2023 by Dennis Bronzo
I have over 40 rentals this year so far with Enterprise. I have been completely satisfied every time and the quality of service can’t be beat. I don’t even look at other companies or compare costs because quality service does t have a price tag.
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November 2023 by chaunna Collins
Would highly recommend! The whole process was quick, easy and staff we’re super friendly and helpful. The price was great, the car was great and I could not have asked for a better experience.