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December 2025 by A G
Waits are too long, management have no cares in the world.
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December 2025 by Rubin Cohen
On a Saturday, closing time is 6 PM. I arrived at 2, store closed, no one inside. Went to UPS. No concern for people, or poor training
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November 2025 by Denise Jaquin
I want to thank the lady who packed and shipped my mom's paintings to my siblings out of state. I apologize, I didn't get her name. My mom passed away 1.5 years ago, and I finally got them mailed out. My siblings said they were packed very well and they were very pleased. We all thought the cost was high, but sentimental value is priceless. Thank you so much.
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August 2025 by Santino Cusanelli
Brittany was quick, very efficient and polite. Cheers!
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October 2024 by John Zellar
Paid extra for delivery of documents by noon. Delivered time 6:30 pm. Store official directed me to the 800 number where you are required to file a claim. Way too hard. Ridiculous customer service. I will not use FedEx again.
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September 2024 by Mike Hughes
Always the most helpful staff
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May 2024 by Kealy
Visited Fri, 5/03 at 11:25am,, Brittany was awesome! Super friendly and efficient :)
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May 2024 by Kathleen Joyce
This was a great experience. My time was limited and I really wanted to get the package off my desk and on its way by the end of the day. I stopped at the FedEx office location on Erie Blvd on my way home. Krystal, the FedEx team member who helped me, was great. She was friendly and receptive, and took the time to make sure all the details were in order. She was also careful with the item I was sending. Thanks to Krystal for a smooth, efficient, and excellent transaction and experience.
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April 2024 by VFE IL
Professional stuff and great service.
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March 2024 by Amber Y
They work very hard to make it all look perfect.
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January 2024 by Sam Harmon
Warning- do not ship anything valuable through FedEx. I overnighted a piece of jewelry from this location and the box arrived at the destination, but without the jewelry inside (the box was ripped open, jewelry removed, and re-taped). Their max coverage is $1,000, so go with a carrier with better coverage or purchase additional outside insurance.I reported it to the police and the investigator working my case informed me that a very similar thing happened to another customer shipping from this location.
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December 2023 by Joanne A.
Beyond 5 stars! !! Zack and his crew at this office EXCEEDEDmy expectations for an extensive packing and shipping job of multiple old and fragile antique items. Everything was handled superbly from start to finish, including labeling box contents per my request. All items were packed with the utmost care. I occasionally do my own packing and shipping. I can tell you these people know how to pack and pad delicate items, right down to the blue painter's tape to hold the packages shut to prevent struggle and possible damage when unwrapping. The actual shipping and delivery was also seamless. I live in Greater Atlanta but these items were purchased from a dealer in the New York area who took my items for packing and shipping to this Fedex location. Everything arrived in excellent condition; zero damage or breakage. The crew was also kind and kept me updated regarding the whole process. I would not hesitate to recommend this Fedex location to anyone with pack and shipping needs, particularly fragile items.
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December 2023 by roger dat
Fabulous service from Matt, Wendy, and Cat.
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November 2023 by B D
Poorly staffed. A line out the door
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November 2023 by Jason Borges
The line moves slow, but they are doing their best with the resources they have. It’s not their fault no one is applying for vacant positions. Still, they have done a good job with my orders and are customer service friendly. Wish they still had a larger selection of office supply inventory, but that seems to be a national trend as opposed to just this location.
