-
March 2024 by Niquasha Jones
Worst company ever! Just know if u get ur car towed here they make it very difficult for u to get it out !!!!!
-
March 2024 by Wa Haha
The worst place ever they price gouge people and take advantage of situationsI had to pay cash for towing my car after my wife had a car accidentThey charged ( Forced me ) to pay $750 to release my carI will file a complaint with the attorney general for corruptionDepartment of state of consumer affairsand BBBPlus take them to small claim courtIt was 4 miles one wayAnd 11 miles to tow it to my house
-
March 2024 by Dalton Ricker
Stuck on side of road I ask “can you help me please I’m stuck on south side” and he goes “we don’t care to help you find someone else old man” this company is a dump!!!
-
March 2024 by M N
Lmao theyre all dirty af and look and smell like they havent showered in days. Pauls girlfriend cheats on him all day while hes not home and makes him clean her up when he gets home unknowingly. What comes around goes around XD.
-
March 2024 by Reid Simpson
Rude and unprofessional business. Charging people an absurd amount of money for what? People are not made of money especially not the greater area of Syracuse. No sympathy, no remorse to the people of this area. This will one day bite them back and lead to the closure of this company. For now, I hope you find joy in other areas of your life then making cash grabs off people that can’t afford it.
-
February 2024 by Ngi V
Bro goes around towing every su student around victory apts and charges hundreds to STUDENTS just to get it back. It’s a ridiculous amount, not even the state charges this much. And if you catch him mid tow he will still charge you $100 because he “had to bring the truck out” even though the drive from his shop is only 5 min and the truck is out regardless! He’s rude as hell, will give attitude over the phone when you try and get info about getting your car back, will interrupt you in person, a total a hole!!! I was short $7 on his stupid fee and he had no compassion, i had to look around my car for SEVEN dollars on top of the $300 he was already charging me. I hope he sees this. This isnt how you treat people when you have a business.
-
February 2024 by Aam Aadmi
Absolutely sub-human creature towing cars around the university hill and then gouging people with exorbitant fees while also being nasty on the phone. Given he's old, it really comforts me to imagine that the world will soon be better off without him.
-
January 2024 by Regina
Although my situation isn’t ideal you guys have been helpful and professional with any questions I have and I appreciate it! Very kind and honest people working an honest job that isn’t easy !
-
December 2023 by Brandon Cho
Polite employees and manager! Overall, a smooth and simple process that they made as painless as possible.Car got stolen and taken for a joyride overnight and when the police found it, they called MCS Towing. They towed it to their yard and after speaking with insurance and them, I took an uber there and got all the paperwork done really easily. After that, they let me go to the lot, take a look and get my personal belongings out of the car. A helpful employee asked if I needed assistance with anything and he helped me get my plates off when I asked and we had a laugh about the whole situation. Thankfully my insurance covered all the costs. They also let me sit in their office out of the cold until my uber came to pick me up.
-
October 2023 by Lesley Gutierrez
Called to get details on my car and they were extremely rude. Even hung up on me. This whole process was super stressful and unnecessary.Service: Car towing
-
August 2023 by Eric Filkins
They are rude and dis organized. I called 5 times to get my plates from my stolen car.Drove 2.5 hours after their reassurance that they had my plates. I wouldn't take their word on anything.
-
July 2023 by Michaela
I've never left a review on Google but the customer service and overall demeanor of their staff was so bad that I had to warn other people. My car was stolen and that day was better than the day I went to pick it up from their lot. They told the police that my car was driveable and didn't communicate the state that my car was in when I got there. When I realized what state my car was in, I was looking for compassion and help understanding next steps and instead they pulled my car out to the street and left it there with no plates, dead battery and no gas. They didnt explain why they were doing this or give me any information about next steps. I ended up calling a different tow company to bring my car to a shop. 0 stars, avoid at all costs.
-
July 2023 by Christina
Terrible business. They lied to my face when I asked if they were open on the weekends, and they lied so that they could charge for 2 more days, since my car was not drivable and had to be towed to another location by my insurance company. I didn't believe them when they told me on Friday that they wouldn't be open on Saturday, so I called them Sat at 10am and sure enough they answered and confirmed they were open. Absolutely unacceptable business practices -- I am lucky to have good insurance that covered tow costs, but for folks without that insurance these guys are predatory and should be ashamed of themselves.
-
July 2023 by Taylor
Extremely rude, unprofessional, and disorganized. Pray that your vehicle doesn’t end up with them. It’s too bad google doesn’t have a way to upload call recordings as my phone calls with them are very telling of the service to be expected. Good luck.Service: Car towing
-
June 2023 by Michael Kern
Human cigarette of a secretary is rude without provocation. Sticker says $175 and up, charged over $300 for a 3 mile tow. ATM in shop is purposely made with a max withdrawal of $200 so that customers must pay for 2 transactions. 0/10 would not get towed again.Service: Car towing
