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November 2024 by Dave Goodrich
The manger I think Jessica helped me picked a few things for my siblings I didn't know what to get them so she give me a few options and I trusted her so I went with the blankets and guess what they like them. So thank you Jessica
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October 2024 by Akeem Pierre
Went here Friday with my GF to see what is in store found 5 cool ball caps for really cheap. Made my way up to register wasn't greeted at all while both employees continued their (vulgar) conversation - not once did they knowledge me or my GFs presence.
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August 2024 by Santiago Zurbia Flores Otero
Everything the other reviews say is true. They trick you into joining what they claim is free rewards and turns out to be a paid membership that is a paint in the rear to cancel, and even when you cancel it the magazines keep coming.
FYE should be ashamed of this predatory program.
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August 2024 by Luke McRae
Yep. Its true. They say the subscription is free but if you don’t read the fine print its gonna end up costing you money. Don’t shop here they don’t care about the customers the company is so money hungry its genuinely sad. The guy we had check us out also was wasting our time… not a good experience. 0/5.
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January 2024 by kendra horeth
Beware of signing up for their membership. They tell you it's free and then charge you a month later. What is free is the 1st month("trial") They don't mention there's a charge a month later.
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December 2023 by Quenesha Lowery
Rude, they showed their dislike for other stores and purposely misdirected me the other stores. Was listening to their conversation about me trying to purchase a bag and they were detering they fellow employees to do so, right in front of me. All around cringing experience
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September 2023 by Sarah McDonough
Your store employee is signing people up saying it's a free store membership even though its 11.99/month. You guys should be ashamed. Telling someone who is unaware they were signed up for a re-accuring program that they can't have their money back, even though they never wanted or used the program. Not only that but the "free" magazine subscription she makes you sign up for isn't exactly free. After a month, they charge you around $14 per magazine they made you sign up for and she makes you sign up for 3. The only way to cancel is by contacting the magazine site and spend at least 15 minutes on the phone with them. I will no longer be shopping at your store in the future, and neither will friends or family.
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September 2023 by Nathan Bisbo
Another cheep tat store no realBD or DVD and yes they are pushing mag and the “free” 11.99 subscriptions
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July 2023 by Jennifer O
It's cool to see an FYE still standing. This is super small and not like the stores used to be years ago.
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June 2023 by ash Cabrera
Don't ever sign up for anything, this is the only shop that I have been to that takes your information and gives it to 3 different subscriptions, got told it was free even after I said no they said I'd get 25% off on my order. Just say no, it's not worth the hassle. Try to avoid as well
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June 2023 by M Elle
It’s true wha everyone is saying here! Came here to shop for christmas gifts last year and they told me to sign up for their rewards program to get discount off on my purchase and it’s “free”. Now most reward programs are free right. Nope. Didn’t realize until 3 months later that $11.99 was being charged since January. I disputed ALL my charges and got the money back from my bank. I’ve also unsubscribed and emailed customer service to deactivate my account. These are some lying workers. Like do you get commission when you sign people up? so ridiculous. never shopping here again
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May 2023 by M M
It’s true wha everyone is saying here! Came here to shop for christmas gifts last year and they told me to sign up for their rewards program to get discount off on my purchase and it’s “free”. Now most reward programs are free right. Nope. Didn’t realize until 3 months later that $11.99 was being charged since January. I disputed ALL my charges and got the money back from my bank. I’ve also unsubscribed and emailed customer service to deactivate my account. These are some lying workers. Like do you get commission when you sign people up? so ridiculous. never shopping here again
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April 2023 by Jason Orendorf
They sign you up for a paid subscription if you use a credit card and provide your email address for receipt. The cashier says it's a free reward card to use in store with no fees. Once you're signed up, they bill you $11.99 after 1 month and then fight you to cancel! They have been scamming people this way for years if you research this, going back over 7 years.
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December 2022 by Nat Williams
Brown haired female manager is racist and ignores customers. And don’t sign up for the “VIP” program because they’ll say it’s free but you’ll get a charge some weeks later. Deceptive and terrible staff. Store isn’t the same FYE it used to be either. Just overpriced, cheap, pop culture merchandise with no CDs. Hot Topic is more worth your time and money and the staff are much nicer.
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December 2022 by T W
Brown haired female manager is racist and ignores customers. And don’t sign up for the “VIP” program because they’ll say it’s free but you’ll get a charge some weeks later. Deceptive and terrible staff. Store isn’t the same FYE it used to be either. Just overpriced, cheap, pop culture merchandise with no CDs. Hot Topic is more worth your time and money and the staff are much nicer.
