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May 2023 by Julie W.
I have been banking with Geddes Federal Savings and Loan for over 20 years. My mortgage as well as my home equity line are through the company. I am DISGUSTED with how I was talked to rudely, manipulatively, and disrespectfully by Missy Daniels. I felt personally attacked. She is highly unprofessional and should not work with the general public with her holier than though attitude. She is not a good addition to a great bank and because of HER, I am giving it one star.
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March 2023 by Robert Ball
Great customer service
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March 2021 by Casey Gray
Our current mortgage is through Geddes (we used a broker, did not go through Geddes directly). We took a home equity loan out last spring and decided to use Geddes since they were holding our primary mortgage. This was the worst financing experience we have ever had. There was no followup by bank personnel to keep the loan process moving forward, I am assuming there is no commission because the finance representative couldn't have put less effort in to help us. We had to contantly keep her moving things forward with emails and calls. At the time I blamed COVID for the lack of customer service shown by this bank, but I had dealt with other financial institutions during that time and received expectional customer service.Last week we called and left a message requesting tax information that we never received and have not received a call back. I fear the lack of customer service shown by this bank is normal and part of their cultural. Senior leadership at the institution should consider sending surveys to their customers so that they can get a true sense of the failures that are occuring with regards to customer service, lack of follow up, disinterest shown by their employees, etc.Unless, of course, this culture is acceptable to the leadership.If you have a choice, I would avoid Geddes Federal.
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December 2020 by Frank Salatti
Teach Karen how to act more professional, and be more helpful to seniors.
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February 2020 by Desiree Stevenson
The best company I've ever worked for, by far. Everyone gets along n works well together. The President (Brian Dumond), all the "Board Directors", along with all the other employees strive to get to know every member and each coworker on a personal level.
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January 2020 by Yusdanie Fernandez
Very good service
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January 2020 by David Aponte
This is a friendly bank the tellers are always polite.
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August 2019 by Susan Emanuelli-Mosher
Great bank with a warm greeting every visit!
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June 2019 by Stacy
Refinance done in a short time with amazing rate. I’m beyond happy.
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June 2019 by stacy martin
Refinance done in a short time with amazing rate. I'm beyond happy.
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May 2019 by Derek Serrano
Was having issues getting my bank loan but this place really saved me! Thank you Geddes Federal!!
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April 2019 by Jay .
Lowest Mortgage Rates around! PATTY is Amazing she knows how to get things done!
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December 2018 by Drew Moran
I have and have had accounts all over the world, but Geddes Federal is tops for safe, friendly, helpful banking. Their online portal is neat and clean. They are cost effective with either no or low fees depending on what I need. What sets them apart is the people-it's a great crew that takes super day-to-day care of the me. They always make me smile.
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October 2018 by dashbroo .
The mortgage department is good. Definitely don't deal with Patti Orioli. She is the rudest woman I've ever met. She needs to retire as she has no people skills whatsoever. She must have had a nasty life to talk to people the way she does.
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October 2018 by Donald Colon
My wife and I had a Geddes mortgage for over 15 years. The application process was easy, staff wonderful and they always owned our mortgage., unlike some friends who purchased from a well known national home builder and had the services of their mortgage changing constantly over its term. Both my wife and I would recommend Geddes and would use them again.
