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January 2024 by Paola Montero Suero
Excellent prices and atmosphere
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December 2023 by Derek Boyd
Always dirty and disorganized with terrible customer service.
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November 2023 by Yuka
The person who was working the register added $0.10 for a paper bag I didn’t ask for. I already had a bag with me that I could’ve just added the clothes to. I know it’s only $0.10 but not sure how it’s acceptable to add that to the bill without asking. Since she didn’t ask and was just shoving my clothes in the bag so quickly, I thought it was free. I would’ve said no to the bag if I knew I was gonna have to pay for it. It’s not that hard to simply ask “would you like a bag for ten cents?”. She seemed very unhappy working there and I just felt so unwelcomed. Not sure why you would work the register or even apparel industry with that kind of attitude. Giving 3 stars because the store was clean and well kept for the most part.
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September 2023 by Jason Chesebro
Love outlet stores like this. Went here with my 9 year old for leggings, and we walked out with 6 pairs of leggings. The sales they have are great.
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August 2023 by Sanjida
Super good sales prices, bought 6 shirts for $28!!
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May 2023 by Tasha Perez
It is not perfect every time, but most of them.4 stars is what I think.
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November 2022 by Madhavi Jalu
This H&M really need to learn customer service, I asked politely that I need shopping bag if they have any, as it is hard for me hold things on my hands, the guy behind the counter told me you need to buy something to get the bag I told him I can’t hold my phone, keys, clutch and the clothes I want to buy but with your rude reply I am not buying anything now, asked for manager and I told her everything that happened and her reply was OK instead apologizing. Never going to this H&M again and complaining to the headquarter too.
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June 2022 by Benjamin Taylor
Never felt so unwelcome in a store before. Was there at 6:30PM when they close at 7, walked into the fitting room to try something on at 6:42 and was literally yelled at by the attendant that the "fitting room was closed." When I said, "really?" She replied, "Yes - we close in 15 minutes." I had a shirt and two pairs of pants to try on, which would've taken approximately five minutes. About 5 minutes before that, security was already telling people to hurry it up because the store was closing. Experiences like this are the exact reason that it's just easier and honestly better to shop online.
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May 2022 by Jessica Thorn Polyashenko
Walked in at 6:45 while just walking the mall and got literally screamed at by the girl behind the register that they were closed and we couldn't come in, even though the security guard greeted us and was super friendly. Walked out, wont go back.
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February 2022 by jessica thorn
Walked in at 6:45 while just walking the mall and got literally screamed at by the girl behind the register that they were closed and we couldn't come in, even though the security guard greeted us and was super friendly. Walked out, wont go back.
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January 2022 by Kate Evans
Love H& M beautiful clothes ?♥️
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December 2021 by Kara Lee
H&m was lost customer cause the womman africa america - she is about 110 kg ( 270 pound) .she is security . She really rude . She overdoing everything. Her voice too noise. I never buy this store again.
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August 2021 by Michael T. Johnson
Such a disappointing store though. Nice people, great staff but their product lines are just...outdated. I went to the outlet store west of here in Waterloo... Same stuff, same price. Google HM sitting on billions of dollars in unsold clothes and that is why they opened these outlet stores... To make you think they are discounting it but they aren't. Compare it. I promise they are the same price.
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July 2021 by britta forker
To big to really see everything they have. The set up is confusing. Wasnt sure if I was in the kids or womens section. Not my style of fashion. But It could be for many others.
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June 2021 by Amanda Wong
The quality of their clothes has gone down alot through out the years. Makes me sad because it used to be my favorite.
