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September 2025 by Hanrisa Martina
Staff are generally helpful.
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September 2025 by jason towne
This Hollister is much more open and easy to shop,
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December 2024 by David\u0026Danielle Torrales
Very disappointed in Hollister. Ordered gifts online for Christmas. Continued to track the package until I received notification that the order was returned to sender. I contacted Hollister via the chat and spoke with Lara. She indicated that their carrier noted due to weather conditions the package was returned to sender. First how does a carrier have the authority to make that call!? I've worked with carriers in two separate work environments which normally would delay a package due to weather until safe to deliver. My area did not have any weather conditions that would cause this to occur and other companies delivered packages during this time. I also know that the carrier could be contacted to re-routed packages which I requested. Instead I was offered to purchase the items again with free shipping. I explained that I already received free shipping from the original order and I do not believe I should be charged for the replacement order considering they are getting the original order back. This issue went back and forth with Lara stating my only options were to wait for a refund before repurchasing the items or purchase the items a second time and wait for the refund to post. As big as Hollister is they have horrible options for customer service and do not attempt to resolve the matter. I ended up telling her to forget about it and I will purchase from another company that does not play these games. I can see why companies like Amazon have risen to the top. They are customer based and it is shown through the options they provide to customers to rectify such matters. I would say to stay away from ordering anything online. You may not get your package and then will have to deal with the haggling of trying to get the items you ordered.
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August 2024 by Mohebola Munaf
Literally didn’t take off the plastic collar off the clothing and I’ve already hurt myself so bad trying to get it out at home
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April 2024 by Kaival Patel
The staff at this store is not Humble enough and they specially at Billing Desk …. Never ever will visit again …
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May 2023 by Davin Shakya
Customer service is terrible. Rude and disrespectful.
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May 2023 by kathrine fermenzo
Love their jeans here
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October 2022 by Katelyn Tousant
They have some really nice clothes and the store smells great but it’s a little too expensive to shop there all the time. Plus the mall isn’t the best nowadays
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October 2022 by Love Diaz
Thanks to Braem, very good service and help to customers 100%
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October 2022 by Mohamad Ziedo
Good service
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June 2022 by Nicky Calabria
My sisters and I have shopped here for years, but our most recent visit may have changed us from returning. Rude staff, male workers in the women's changing room (which doesn’t even have real doors for privacy) making young girls feel very uncomfortable. This store use to be great, friendly and always kept up with recent trends. I find that they have lost that sparkle slowly over the years. Unfortunate.
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May 2022 by Tonei Wilson
I LOVE HOLLISTER LOVE THERE JEANS AND SWEATSHIRTS! MATERIAL is so soft and stays soft after washing! Doesn't shrink! I recommend using this store, the app for the store for great coupon offers! If you order online there is fast delivery! Perfume smells good they have different ones for males and females andDONT FORGET FLIPFLOP SEASON IS HERE!!!!
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March 2022 by JEREMY LENT
I've taken my daughters here for years and today left me very uncomfortable. Terrible service. Was area where women could have separated dressing area from men. And male employee looks down area where my daughters are trying to try clothes on.
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December 2021 by Terra W
The staff here are exemplary. The store was close to closing but the two team members greeted me and helped me with a smile. The store was clean and everyone respected covid guidelines. I don't live nearby but if I ever visit the area again, I would not hesitate to go back.
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September 2021 by Robin O'KANE
We like the clothes but there's never anyone to ask a question to and if there is they don't know the answer.
