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February 2024 by M.J. Foster
Great skirts!
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November 2023 by Pamela Ferrara
Store was well organized. We enjoyed looking at the funny Holiday sweaters but did not end up making a purchase this time. Store can sometimes feel crowded because aisles are small.
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November 2023 by Kell Gugliotto
I ordered off their website and had ordered presale items that I never got because they had cancelled my order without my knowledge. When I called customer service the guy had no answer as to why they would have cancelled out my order on a pre sale item but told me I could re order but still have to pay for it. No thank you I can’t trust them not to cancel stuff on my order and then I have no idea so yes horrible customer service.
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October 2023 by Mika Schumacher
This is honestly one of the friendliest stores in the entirety of the Destiny USA Mall. The associates are always friendly and helpful. The store is always clean and well organized, and the team is knowledgeable about what they sell. I hope that the store checks these because they do not do the online surveys anymore at Hot Topic. I'd like to mention the associate Jasper in particular. Every time I shop in this store they are so friendly and kind, and are just an absolute delight to talk to. I'm an Assistant Customer Service Manager at my place of work and I wish that my associates were even half as customer oriented as them!
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October 2023 by Diane Pilchen
Went shopping for t-shirts with my daughters. They found more than what they were looking for. The staff is always so friendly and helpful!!
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September 2023 by Alexandre Charron
It was a good experience, the staff was nice, the store was clean and organized. Plenty of choice for a small store like that. It's missing a star for me just because it's cramped and everything is too close to each other.
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September 2023 by Christina L
My girls have been shopping here for years. The employees are always super helpful and friendly. They make everyone feel welcome. It's a comfortable place to shop...even when my daughters are emptying my pockets lol
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August 2023 by Rayth v
This store is one of the best stores to visit in the mall. Not only because of the interesting clothing and jewelry but because of the exemplary staff. While the website survey seems to be down for now I just couldn’t help but name all the staff who helped me and my friend out through the store. Scott made sure we got our online rewards while also helping us several times through the store, making sure to be available at any moment. Jace was exceptionally kind to my friend who was with me and made lovely ideal conversation while making sure that she got the discounts in the store. I’m running out of space and time but Aly, Haley and Aubz also were active and wonderful through the whole experience.
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July 2023 by Denali Vazquez
Cassie and Sam were super helpful and everyone else in the store was so sweet when I came in and made sure that I had what I needed and was helped which is more than I can say for the stores in Florida and the environment was super friendly I loved the clothes they were selling in this location too and bought a ton I’d definitely go back
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July 2023 by Bobbie Jo Richardson
Kuromi! They have what my granddaughter likes.
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June 2023 by MARK Sprague
Can't say I had as much fun as my granddaughter, but her smile was worth it
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April 2023 by Luna Tikk
Haley and Kat were super helpful and made the visit very enjoyable. Approachable and knowledgeable on everything they had in the store. I love this place and have been going for years and many more to come.
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April 2023 by Sara Wellington
Very helpful and very friendly employees. Great selection of stuff will be going back.
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October 2022 by Lori Peace9 Art
Friendly people and great merchandise -- one of my daughter's favorite stores. ?
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August 2022 by Michelle Melendez
I bought my scrunchies at Hot Topic I love the options that they have.
