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March 2024 by William Sobon
I had my 2023 tax return prepared at H&R Block. The staff was friendly and knowledgeable. The results exceed my expectations and its well worth the price paid. I look forward to returning next year.
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March 2024 by Jordan Kowaleski
Good experience. Hands on worker professional and completes your work in a timely manner.
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March 2024 by Lovana Taylor
Thanks ?
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March 2024 by Gary Barrett
Overall not bad experience
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February 2024 by melissa rwabu
Don't you even waste your time going there. Employee did not show up and did not get a call and at all. Waited for 30mins and nothing was communicated. Went to Jackson Hewitt and helped me right away.
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February 2024 by Nicole Padilla
Very fast and professional
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August 2023 by John Adams
Bernie McGee is the man. He is very professional and very understanding. Recommend asking for him.
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April 2023 by Donna Reynolds
My tax returns are a bit complicated and I can no longer figure it out myself, so last year I went to H&R Block in Shop City and Alice was able to do my return pretty quickly. This year, I stupidly waited until the last minute and showed up the day before the deadline. I ended up having to wait 45 minutes for the preparer with whom I had an appointment. The guy at the desk was clearly stressed out and a bit short with me, but hey, it was the day before.Alice had moved to a different location and Lynn did my taxes this time. Again, I waited too long and initially, she found one of my documents unclear and confusing. I offered to leave everything with her so she wouldn't feel pressured. She was able to figure everything out and I picked everything up and filed the next day.Again, I know I waited too long and won't do that again. My only complaint is the price. It seemed rather high, but what are you gonna do, right? They filed everything for me and I paid both NYS and Federal tax (painfully) by the end of the day. Thanks Lynn for your patience. Hope to see you next year much, much earlier!!!
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April 2023 by Anaria Williams
Service was terrible when I asked about how much money I would owe or where to send the payment to I was told “ go to the website” so I said last year I received something in the mail and then he said “ well wait for it to come in the mail “ then I asked about what website he didn’t even know what website so if you don’t know how would I know ?????? Then he said it in a sarcastic tone of voice I’ll definitely file my taxes somewhere else from now on !!!!!
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March 2023 by Krista Eggleston
Steve was a cool guy, got me right in when I came in as a walk in. Very timely, nice and funny. Thanks Steve!
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February 2023 by Joseph Ilacqua
Very friendly staff I have been going there for the past 3 years the only thing that I would change is there fee for tax preparation a little expensive
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February 2023 by Jay anth
lynne is the best highly skilled and professional been with Lynn for 5 years and will never turn back she really deserves everything H&R Block can provide her even a raise would be very very appropriate and nice for her we love her best tax lady H&R will ever have Jason Mineo
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February 2023 by Tiffany Brickhouse
Great service very knowledgeable staff
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February 2023 by Kyree Adams
Very quick and efficient service
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July 2022 by Ahmet ONCU
Not happy ?. Applied for an ITIN number on April declined by the IRS on July and could not reach H&R block even though I went there a few times. Never received a call or message. No intentions to make it up.
