Jewelry on James is a long-standing local business known for high quality and beautiful work. It is described as very trustworthy, with a professional staff that is friendly, helpful, kind, and patient. Customers report excellent customer service, where staff take time to offer thorough explanations and expert advice, treating people with respect and kindness. The business provides a decent selection of jewelry at fair prices. Their services include cleaning, repair, and maintenance for both jewelry and watches, with access to a specialist for watch restoration. They handle delicate repairs, such as re-tipping prongs on worn rings and refitting wedding bands, with care and beautiful results at reasonable prices. In urgent personal situations, the staff and supervisors have been known to expedite work with great compassion. While highly recommended for their work and service, a note suggests checking the store's confidentiality policy. Overall, Jewelry on James has earned loyal customers over many years, restoring trust and providing meaningful service.
OUTSTANDING SERVICE! My wife’s diamond bracelet broke a link prior to attending a wedding this weekend. Took it to Jackie S. and had the bracelet back polished and shining brilliantly in less than 24 hours. My wife was thrilled. Thank you Jewelry on James. John S.
April 2026
Staff was friendly. Large variety of jewelry. Buy back quotes were fair.
March 2026
Very kind& personable. The prices were fair abd jewelry was outstanding. I also liked that they take the time out to get to know there customers & were willing to work with me as an individual. Thank you again staff, outstanding work all the way around staff.
