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October 2023 by Annie Scherer Allen
I don’t recommend using this auto mechanic shop for anything.Our car was towed by one of their tow truck operators. The car was running perfectly before the tow. I might add we were parked in a cemetery before the tow.After the tow, we found that the sway bar was bent and one of the bushings was completely broken off the vehicle.However, less than 24 hours after the tow we returned to the shop with the vehicle, and explained what obviously happened.We and were greeted with rudeness and lack of culpability.They insisted there was no way they could have done the damage.If you want to be ripped off, and have them urinate down your back and tell you it is rain, then patronize them.If you want good ethical work done steer clear!
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March 2023 by Corkbubble82187
Just do not come here, Save your money and PLEASE GO SOMEWHERE ELSE
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February 2023 by Cody Clark
Just an overall great experience, everyone was super kind and the work was done with care but quickly!Service: Body & Trim
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February 2023 by gary Williams
Very bad customer service..people try to rip you off to get more money.very very terrible place..very unprofessional
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February 2023 by Lauren Dominguez
First I would like to start by saying the people on here posting positive reviews are one either not real or cracked out. However, I would say John's is the best place if you would like any of the following done to you.1) Getting scammed2) Being lied to3) having to endure the creature that lives behind the plastic window4) not paying fair/accurate prices5) having to jump through hoops to get your property back and then be broke by the end of it
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January 2023 by Grant D.
My mother got into an accident and had to be taken to Upstate via ambulance. Her car got towed to this miserable excuse for a business. I went to try and get her groceries from the trunk but the vile excuse for human being at the window said they only deal with the registered owner. "What if I get her on the phone?" Nope. Nothing doing. They also told me to "calm down." How does one "calm down" when your mother is in the hospital? AVOID THESE SCUMBAGS AT ALL COSTS.
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December 2022 by Shania Jones
This had to be the most unprofessional experience I’ve ever had . I was in a an accident the at the time the police did not ask me where I wanted my car towed to . They just told me it was towed to this place and me being in shock from the accident I didn't really think to much about it . The next morning I needed something out of my car . I called johns place . They said I could come get something out but only at 1130 which was odd to me . I arrived at 1130 and long story short they gave me the run around about letting me in the car I own . I went home and got my title. They then said that wasn't good enough and gave me info to go to the police dept to get permission. I went to the police dept and the lady there said there was absolutely no reason they couldnt let me in my car . At this point I wanted my car at my home and not at johns shop any longer . When I get to the shop they are charging me $329 for keeping my car less than 24 hours , an extra $108 to tow my car to my home . The lady there said only cash and money orders . Found out that wasnt true they do have a card machine. I asked for a break down in prices for the $329 the list they gave me did not add up to $329 they told me to take it up with the police because its their charges . From the time I first arrived there they were very ignorant, not friendly, not inviting . Not to mention you have to wait in the cold outside talking to somebody through a window . After I got home I noticed they never called me back . 20 minutes before they were supposed to close I called to see if they would be dropping my car off soon . They said they already did . No call no anything . They didnt know if it was in the correct spot ect . So overall DO NOT DO BUSINESS WITH THESE PEOPLE .
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December 2022 by Heidi F.
This place is absolutely the worst place possible. They are extremely rude. They try to blame every situation on the customer. If you have to get your car done here expect them to have it for days...Do not go to this place ever.
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June 2022 by Jeff
John’s towed my Ford service truck today and Ronnie the driver was spectacular, he was safe, informed, extremely professional and friendly all at the same time. He was also extremely knowledgeable about my type of truck and was careful to make sure he didn’t damage the truck during to tow. I have a railroad hyrail truck and Ronnie was quick to ask if he could hook to different things to ensure he didn’t damage the truck. I would definitely recommend John’s towing to anyone and if you have Ronnie I can promise you are in good hands. I’m sure all the drivers are just as good but Ronnie is the only one I can speak for today. Hopefully I don’t get to know them all but if the truck requires a tow truck I look forward to meeting more of John’s drivers in the future. Jeff- D&D rail.
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June 2022 by James Estabrook
Everyone who works here is extremely rude.Secretary took a tone and hung up on me. DO NOT GO HERE!! Terrible service and outrageous prices!!
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June 2022 by Jennifer DeZayas
Office assistant Amber is my kind of person. Very professional, gets the job done & kept me updated on the progress of my vehicle. Will definitely return!!! Thanks!!Services: Auto engine diagnostic
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June 2022 by Sam Berry
I've never gave a bad review on a company which even if there was a little bit of bad experience but this company has a reputation for screwing people over they're very difficult to deal with and they don't care about their customers because their Police impound facility I advise not having no work done there or have them tow your vehicle
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May 2022 by John S
I own a bread route, so a working box truck is important to my business. In the beginning of December I was struck by another driver. The impact immediately took out my steering. The police were called and I chose to use their tow option which was John's Auto Body since my mechanic was not open at the time. I've heard a ton of horror stories about body shops after accidents, but my experience here was hands down the best and easiest of the entire thing. After dealing with rental trucks, insurance, and my customers. Everyone was extremely polite and knowledgeable. The people in the office kept me informed and when I picked up the truck they went over everything they did...even washed my truck! They set expectations and timelines and far exceeded them. I've had my truck back for 3 weeks now, and honestly, it's never driven better. I highly suggest John's Auto Body for any car needs. These people are absolutely fantastic and great at their jobs! Honestly, they seem to be just great people overall. Thanks to them for making a terrible situation a bit less so!Services: Brakes
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May 2022 by Amanda Brownell
The most unprofessional and rude group of people I have ever had to deal with. I had to have my car towed and my life depending medicine was in the car. Called the emergency line and they refused to allow me to get my medication out of the car until I threatened to call the police. Why have an emergency line if you refuse to help in emergency situations? Absolutely avoid this place at all costs.
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December 2021 by Sean O
These people are the worst. My vehicle got towed a couple days before Christmas. They wouldn't let me get my property out of my vehicle. Then they over charged me $100 saying that they used a flatbed to pick up the vehicle. They used a regular tow truck. For your own good, never go to them
