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November 2023 by Mary Connor
John’s is our new “ Go- to” for all our car needs !-so friendly, fast and well organized.Prices are reasonable and these folks are as honest as day is long: no hidden or “emergency “ charges.Driver John even gave me a lift home.Great experience!Services: Air & cabin filter replacement
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October 2023 by Christopher Pellegrino
John’s Auto is great place to get your vehicle worked on. I’ve been going to them for years. They got me in on short notice. They got the repairs done quickly and I had my truck back same day. The quality of work is always superb and the price is often less than other locations quote.Services: Air & cabin filter replacement
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October 2023 by Laura Henry
The entire team at John's Auto Care is friendly, honest, and hard-working. I started coming here about a year ago after my last mechanic retired, and I've been so pleased to find a place I can trust as much as I used to trust him.I drive older cars and am meticulous about maintaining them so they can last a long time. Mark, Bill, and the rest of the guys working in the shop have always been straightforward with me, helped me when I needed it, and explained things well.Their prices are not the cheapest in Syracuse, but their prices reflect the quality of work that one can expect when coming here.I considered not writing this review because I don't want them to get too busy to take my car in, but that would be doing them a disservice. I cannot recommend John's Auto Care enough.Services: Transmission
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October 2023 by Johanna Everett
We are new to the area and were recommended John’s by a neighbor. Since then we have taken our cars several times for service and have no regrets! The front desk staff are professional and organized. Cars are ready in a timely manner, my car is returned clean and working as it should be. I also appreciate the mechanics keeping an eye on the car as a whole noting what is coming up. We would also recommend this business!
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September 2023 by Max Zhuravlev
Matt at John's has been taking care of my wife's and my cars for a few years now. One of the best technicians around. The owner is always super friendly and great conversation. Appreciate you guys!
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September 2023 by Sam Martino
Excellent service performed on our vehicle. The needed work was explained in detail. The price was fair and the work was flawless. I highly recommend this business for anyone who needs automotive services.Services: Electrical repair
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September 2023 by Marie Podkowinski
I'd give 10 stars if possible. I have a 2013 Dodge Dart that had to have a part replaced that, what a surprise, Chrysler no longer makes. John's Auto Care was able to find the part and fix the problem expeditiously. There was a little 'hick-up' after the fix though. They immediately got my car in and after a small fine-tuning was able to repair the glitch at no additional cost to me. Apparently the Dodge Dart had many issues that Chrysler did not feel the need to do recalls on, rather they just buried their head in the sand. John's Auto Care took excellent care of my car and I appreciate the time and research they did to remedy the problem.Bill, Karen and the rest of the staff [ Lilly too ] at JAC is is very professional and understanding when it comes to car issues. If you have a problem with your car, truck, SUV, give them a call, you won't regret it.
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August 2023 by Ben Silverstein
Do you know how to make a new friend? Treat them like they're an old one. I recently went to John's for the first time and that's how they made me feel. The work was done perfectly, on time and within the quote. What more can you ask for, a bowl of chocolates? They've got that, too! You cannot go wrong taking your car to John's Auto Care!
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August 2023 by Donna Garnett
I love taking my cars here. They do amazing work and are so nice and friendly. They make sure to tell you something will need to be replace way in advance and how much time you have till you have to change it so you can save up money. Again so amazing.Service: Oil change
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August 2023 by Kirsten Hubel
Efficient, Thorough. The reminders to schedule an appointment for annual inspection is very helpful!! John's was on time and I chose to wait for my vehicle. They were done in no time!
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July 2023 by Louis Peluso
I learned about John’s Auto Care from recommendations on Reddit-having moved to Syracuse recently it was important to me to find a shop that was honest, values high customer satisfaction.I brought my car in after peaking with Bill, and he detailed everything he found regarding brakes, rotors and the ball joint issue I had been putting off for months.He explained what they intended to do, the NAPA parts they use, etc all in a phone call prior to performing the work, gave me approximate fees and his opinion of the conditions of the hardware issues, also identified a separate issue.Everyone from the front desk to the guys in the garage were friendly and welcoming-a rare experience in an auto repair shop! Highly recommended! Great place.
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July 2023 by Michael Munson
Brought my 2015 taurus in for an alignment as I replaces a bunch of suspension component, John's Auto Care was very friendly and professional and did good work. Highly recommend them...
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June 2023 by jordan elliott
Excellent service. Kept me in the loop on what they found to be the issue with my car and immediately fixed it. My car has never run better! Simply the best in the business!Services: Vehicle Inspection
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June 2023 by Danielle Jones
Hello John's Auto Care was spectacular they took my car in for a diagnosis, and they found the problem right away they took it for a test drive as well and I was able to ride along. When I got back to the garage the technician put it on the lift and came and got me from the waiting area and showed me what the problem was. They fixed my car in the timely manner within the next 2 days and my car drives great! They have definitely acquired a new customer and I will definitely going to make recommendations to people that I know. Thank you so much John auto care for your excellence, professionalism and kindness it was well appreciated!
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May 2023 by Renee Bartell
Wonderful to do business with John s,from the moment you walk in the door your dealing with honest people.i switched my automotive care to John's.My previous mechanic I had for 13 years. Great place to go .Service: Auto brake replacement
