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August 2023 by Cory Kirk
You can always depend on the local company!! We have an office in TX that does most of our graphic work and ordering. We recently needed some print materials for a presentation here in Syracuse, when the "national" company couldn't get us the work on time and it was stuck in transit, Just the Right Stuff came in just in time!! They were able to turn our order around in no time. I called, immediately got a receptionist, not a recording, explained our situation and that we were desperate and they said no problem!! Our marketing and outreach teams are so appreciative and glad we don't have to show up empty-handed at our presentation!
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November 2022 by Kevin Hanretty
Incredible customer service and embroidery/quality of products is top notch! I've ordered 6-7 polos from them over the course of a year and only one had a tiny mistake in the embroidery. They were so kind and understanding that they fixed it up and even threw in some other gifts for the minor inconvenience which I wasn't expecting. I love their work!
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October 2022 by BR Main
Christina was the best! She helped get our volleyball team outfitted with custom tshirts. She even helped make recommendations to make the logo pop. I would definitely order from just the right stuff again because of her!
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October 2022 by Jimmy Monto
I worked with Christina here, and it was a smooth experience from start to finish. Best deals in town.
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October 2022 by Jill Haskell
Just the Right Stuff was amazing when I created a t-shirt fundraiser for a dear friend’s battle with cancer. Christina was my sales rep and she was so helpful in explaining my product options and attentive to what I was looking for! The t-shirts turned all out great. Excellent quality and the entire process was seamless. I am so appreciative!!
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September 2022 by Neta Rivera
0 stars! my childs school has had problems with ordering for like a whole month now. Nobody ever gets back to you. They are completely rude when all us parents are trying to do is order uniforms. This probably should have been solved! Yet school starts next week and they still dont know why we can't place orders. They don't return calls or emails just ridiculous they need people who know how to talk to people and know what they ate doing to slove the problem.
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April 2021 by Mark Stein
I Purchased An Office Chair From The Owner Of This Store I Wanted A High Back Office Chair He Sent Me Pictures Of Chairs There Was One Chair I Thought Might Do The Trick It Was A Nice Chair & l Purchased It In Good Faith But It Fell Short In Terms Of The Height Of The Back I Tried Several Times To Call & See If He Could Find Me Another Chair With A Taller Back In Fact I Called Today He Was In A Meeting Left Message Have Not Gotten A Return Call This Is Not The First Time Whenever The Customer Is Not Happy They Become A Problem Customer I Always thought The Customer Is Always Right Don't U Believe That The Gets Treated Like Dirt
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June 2019 by Dan Straub
Great experience and knowledgeable sales team.
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June 2018 by toan riley
Service was speedy. Customer service was great. They even replaced a damage item. Superb service all around.
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June 2018 by Karima Johnson
Very friendly and thorough staff!
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June 2017 by Rebecca Tringale
Our department decided to order jackets from Jut the Right Stuff based on a recommendation from another department. We had first checked out the fleece, but a request for a more durable jacket was put in by a coworker and we opted for the OGIO Endurance Velocity Jacket, which was priced at about $16 more than the original fleece we were viewing. Our rep Dennis was very quick with responding and included us in the decisions leading up to the embroidery process.Upon delivery of the jackets, we were happy with the design, but very unhappy with the jacket. The jacket was much lighter than we had anticipated, which was a big surprise to us. This $50 jacket did not seem to be worth the price at all- as we all know, we can get a windbreaker for half that at any retail store. Additionally, the jackets were much smaller than anticipated. Dennis had sent a sizing chart with measurements based on the chest area, but did not account for any hip measurements. Though most of us ordered up a size, the jackets do not fit. This poses another problem as we are unable to wear anything underneath the jacket to provide any kind of warmth.Of course, we are unable to return the jackets are they are customized with our logo. Dennis did offer a price cut of $10, but as previously said- we feel the jackets are worth $25 at most.My recommendation to anyone working with Just the Right Stuff is to go to the store and check out the apparel themselves- do not rely on the sales rep as a lot of information will be left out (the website description did not allude to how light weight the material was). We recognize our mistake and unfortunately we're out $50 on a product we're unwilling (and most are unable) to wear.
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June 2014 by Jim Hilker
Not only do they provide fabulous promotional products, they also are really progressive in using the latest online marketing tools from Google. Click on the "See inside" image on this page to take a Google Virtual Tour in and throughout their business! Very cool!! Check it out.
