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November 2024 by andre michaud
Amazing truck service. Had an emergency repair done and was fixed perfectly and was charged very fairly. Awesome folks! Thanks for keeping us rolling!
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November 2024 by Abdul Raheem
Very unhappy with service at this location
$700.00 for oil change $9000.00 for clutch replacement job still my tractor has flashing intermittent lights on dash that I never came in shop with
for $9000.00 you thinking all that should be fixed right Let me tell you
They still trying to hit me another $3000.00 to do another diagnostic 🤷🏽♂️
Saying the intermittent abs lights or flashing on dash and that’s a violation I never came to your shop with no abs light flashing
so your telling me for $9000.00 you did not diagnose the truck before working on it RIP OFF I LOST BIG
COMPARE TO OTHER SHOPS
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October 2024 by Tolga Ozcan
Love the service department here. David is the best advisor with updating me and getting my trucks done Immediately. Cannot be more pleased.
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September 2024 by Joe Smith
This facility was great finding the problem with my trk, everyone was friendly, kept me updated wit everything tht was going with my trk, not alot of places to choose frm to eat around them but hv motels around to stay at if needed, they will do everything they cn to accommodate u stay until ur fixed,they hv parking across the street frm facility,and over night if needing to park while waiting for them the next day
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August 2024 by safety 1
I would advise everyone to stay away from this location, where you bring equipment to them and few days later it will be damaged. Pluss on top of that you will get the personnel there with a very rude and unprofessional attitude.
Would give them -10 if I could.
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February 2024 by James Welytok
These guys are very easy to work with getting me parts for my truck .
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January 2024 by Alexander Walala
Super fast and efficient, knowledge and extremely helpful. Asked for an item to help for me and picked up later. And yes the item had been reserved for over 6hrs
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October 2023 by Samuel Nicotra
Great place to get Service done on your truck. I believe overall on the whole deal if you go there every time you need service it’s the best deal in town. First time they are a little high. but your truck is fixed right the first time. Less rentals. Plus I’m fixed at night. They are opened till 11 pm.
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October 2023 by T C
This place was awesome. Got me in within an hour without an appointment. Worked hard to find the parts needed to fix me up. The service crew and tech's were absolutely awesome. Will visit again should the need arise.
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February 2023 by Trucking Gamer
So I had to rush here from Waterloo, NY forty five miles west of here after giving my load away because my truck was trying to derate on me after picking up said load which I used my scan tool to determine that it was the Engine Exhaust Gas Pressure Sensor and the technician Eric determined that the sensor wasn’t the problem but the harness wasn’t connecting properly so they needed permission from my company in order to order it and overnight it so that first day they couldn’t do anything.So the next day Eric comes and I ask about the issue and he shows me how it’s not properly connecting to the sensor and he points out that one of my bulbs are in the housing of my headlight and I told him I noticed it stopped working and tried to connect properly but when I removed it to properly install back in holder it slipped out and fell inside the housing and he said he’d try and fish it out and I also asked him if he’d change that sensor as well since it’s gotta half million miles on it which he did.The staff of the building were extremely friendly and loved my dog and helpful, but a little slow to pick up the phone from what my company’s breakdown department but I, personally, didn’t have any problems.
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February 2023 by Mike Katzenstein
If it wasn't for the parts department I would never step foot in this place!!!! They have some amazing parts guy and good pricing on parts. The service department is not there to help the trucker or a trucking company. If you need something warranted you will never get it and you won't see your truck for an unknown amount of time!!! Have a truck there know been there for over a month,went to get a Cummins turbo warranty and some how the new radiator now has a hole in it! Not at all anything they may have done. So here we are! No truck no new turbo and a radiator with a hole in it. Thanks KW love doing business with you! With any luck my friends in the parts department will help me resolve this mess!
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November 2022 by Pero Spanovic
Thank you guys so much for getting one of my drivers going last night. The drivers side window was stuck in the down position. The driver didnt feel safe obviously going to sleep at a truck stop with the window down. I called all over town for help, this was around 10:30pm , nobody would help. When I got ahold of Kenworth they said come on in , the tech found that the window switch was acting up, he got the window to at least go up and charged us nothing. This means alot to us and I will use this shop in the future for any of our mechanical issues just because of how generous and helpful Kenworth was to us . Thank you guys . A big thanks from Evans Trucking out of Coaldale, Alberta
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September 2022 by Tania Lambert
Had to get repair. Was in and out. Small location kinda obscured but great staff and service. Trailer parking g is in lot across the street.
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September 2022 by Anthony Tuttle
Shoddy work. Incomplete work, causing further damage to my truck. Charge for things not performed. If I could give 0 stars I would. If you care about your truck dont take it here.
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May 2022 by Gary FRINK SR
Sometimes it's good Sometimes it's not. For instance, you have warranty work done and tell you it's all covered then 2 months later tell you it isn't, problem has been resolved.
