-
February 2023 by Jay Sherman
Nice small bank with a friendly staff,the bank has a small town bank feel about it
-
February 2022 by Touched Cousins
I was just in the lobby depositing a check and I had an anxiety attack and the nice teller gave me a few mints I told her I have diabetes, you’ll say anything when your ready to hit the floor ?
-
March 2020 by Krystal St. Croix
I work for a company that does all their banking transactions through this location. I get my check cashed every week at this location. Went to cash my check and they asked for a second form of ID which I had never been asked for before and then proceeded to tell me that its for anything over $500 dollars which is not true as my check is always $600-$750 depending on overtime. It was an employee I had never personally had do the transaction before but she went to one of the ladies that always cashes my check with out a second form of ID and Leah (key bank employee) told her that my check is never over $500 and that's why she cashes my check. I was absolutely flabbergasted. It would have been fine to say thats a new policy but to down right just lie its an absolute put off. I will be banking else where moving forward.
-
August 2019 by Julia Annacchino
I drive from Baldwinsville to this branch because of how exceptional the tellers are here! Leah goes above and beyond every single time I see her!
-
July 2019 by Krystal Baker
I work for a company that does all their banking transactions through this location. I get my check cashed every week at this location. Went to cash my check and they asked for a second form of ID which I had never been asked for before and then proceeded to tell me that its for anything over $500 dollars which is not true as my check is always $600-$750 depending on overtime. It was an employee I had never personally had do the transaction before but she went to one of the ladies that always cashes my check with out a second form of ID and Leah (key bank employee) told her that my check is never over $500 and that's why she cashes my check. I was absolutely flabbergasted. It would have been fine to say thats a new policy but to down right just lie its an absolute put off. I will be banking else where moving forward.
-
July 2019 by Mr. Rooter Plumbing
This branch is absolutely ridiculous. The staff members are rude and so unprofessional. Save your time and energy and go to bank that will treat you better. The reviews here speak for themselves.
-
July 2018 by Betsy Fernandez
Looking for other customers who had money stolen from their account and key bank wont return it. According to the grumpy customer service rep. from fraud its impossible to steal a pin and chip information. Please dont use key bank unless you want your money stolen.
-
July 2018 by Essam Ahmad
I was there to open a new account and the people on the front was so rude and so mean and she send me to the other lady inside the office so she can open my account. And when I went inside the office and I told her I want to open personal account she was so mad and upset and she give me attitude because I was there at 3:45 and they close at 4:00. I don't know maybe because my color or where I'm from!!!
-
November 2017 by Elk Hunter
Great local bank branch
-
June 2016 by JK JK
Nice location. Convenient and friendly staff. Branch manager always willing to help out and go the extra mile.
