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August 2024 by Steve Cadwell
Prepare to leave your bike there for weeks or months at a time with no communication or updates. Convinced nothing was actually done either, bike still exhibits same issues. Every time I went down there they were closed even during business hours. Eventually I got intouch with someone week later. Chose them because they were close, im going to microbore.
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July 2024 by David Hutter
I tried using them two years ago, and I thought about whether or not I should leave a review. I dropped my bike off for a blinker issue and an inspection. I thought it might be a relay, told them about it and gave them a replacement relay that I had ordered. Was hoping I would get it back quickly. I did not hear back from them, and eventually got someone after two months. They said they were still working on the blinker and the parts were on backorder. I asked if there was anything they could do to get it so it could just pass inspection and it's being it back when the part was in. They said they could but they didn't have any inspection stickers left. So I asked them to get it inspection ready and finish the inspection and let me know. Another month and a half went by, called them, they said it was ready to be picked up and that's it. I then find out that they moved store locations, and moved the bike there, went to the new location to pick up the bike... And there was no new inspection sticker and the blinker still didn't work. They charged me a around 3-4 hundred dollars for a new battery plus time and labor for "diagnosing" or something like that. The battery I had was just replaced the last year, and I kept on a trickle charger, so it makes no sense for it to be dead.
I said screw it and I'll just take it home. When I got home I opened up the blinker to see that they stuffed a ball of aluminum foil behind the bulb. I opened up the front headlight assembly to see if they replaced the relay and they did not. I called them and she then about it. They got really defensive and confrontational about me "accusing them of shoddy work". I asked them if what I described was shoddy because if so then yes. They could not tell me what part was in back order for so long when I asked, and says they have projects that were way more expensive going on as some sort of brag. Well I hung up and ordered the same exact relay from Amazon, it arrived about two days later. I plugged it in and everything worked again when I put it back together and started her up (without the aluminum foil). Took it to HD the next day and got the sticker.
A few of the people there might be good, like the first guy I spoke to when I dropped it off. But whomever worked there that thought aluminum foil was a good contact, and whomever lied to me about the bike being ready, and whomever got aggressive on the phone with me after I told him what I found going on with the bike when I got it home... I hope they fired them. Regardless I will never be going back there again.
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July 2024 by Bridget Richardson
Professionals. Took longer than anticipated, but it is working again
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May 2024 by Nathennial Sherman
Good price got my bike back to me quick 👍
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April 2024 by Ashley Dollerson
BE WARNED!!!!!
I spent over $1000 on him to fix my bike. I had to track him down over and over again just to even pay him on the day that I picked up my bike. He told me he didn’t have a chance to drive it to ensure that the work was done properly, the bike did not run at all after I had him run through it it ran perfectly fine before it was just in the shop for an oil change and a tuneup and a carb clean and he never did any of the work after I got the bike back, I tried to contact him to figure out what happened. He refused to answer any of my calls, and was never in the building. Be warned
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March 2024 by Ashley Durham
BE WARNED!!!!!I spent over $1000 on him to fix my bike. I had to track him down over and over again just to even pay him on the day that I picked up my bike. He told me he didn’t have a chance to drive it to ensure that the work was done properly, the bike did not run at all after I had him run through it it ran perfectly fine before it was just in the shop for an oil change and a tuneup and a carb clean and he never did any of the work after I got the bike back, I tried to contact him to figure out what happened. He refused to answer any of my calls, and was never in the building. Be warned
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September 2023 by Jon Rahrle
Great people
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February 2023 by Devin Manni
I had the displeasure of bringing my motorcycle to these people. The mechanic Sean took about 2000 dollars of my money and did minimal to no repairs on my bike.after over 9 months of waiting and stopping in every few weeks just to be told he was busy I decided to take my motorcycle home.was told my money would be refunded which it was not.wasted a year waiting to get my bike back in non running shape.would highly recommend going anywhere else for your mechanical needs.Services: Steering & suspension repair
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October 2022 by Crystal Harrison
This is the worse place to get you bike fixed. The man there is very rude tgr lady who is the owner as awful. My boyfriend paid over 600 dollars for a bike to get fixed. Waited 3 months for them to fix and I bought all my own parts for them to fix it. Two days later the bike catches on fire.
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July 2022 by Don G
These guys are the best in Syracuse I could say and I've been around a lot of motorcycle shops nameless to say, but they're very good people, very polite and they do an excellent job on fixing your motorcycle in every which way and your car I always leave with a good attitude And a big smile on my face when I go to KLS auto encycle..??Services: Brakes
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July 2022 by Grandpa Gaming
Great guys great work
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June 2022 by Daniel Desimone
Outstanding customer service. Very clean and organized shop. Highly recomended.
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June 2022 by daniel stolar
Great motorcycle shop highly recommend
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June 2021 by David Mastrocola
Motorcycle inspection quick and friendly. Helpful with mechanical question without pressure leave bike for diagnosis. Will remember them if I need work in future.
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June 2021 by Juan Carlos Lienqueo
The guys did an amazing job on my bike! Wouldn't go anywhere else
