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February 2024 by Susan Towndrow
Family owned.. wonderful people and pleasant atmosphere. Prices are reasonable. Highly recommend!
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January 2024 by Amanda Prell
Called and got in right away! Gentleman that did my nails did a wonderful job
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December 2023 by Grace Walker
I had a terrible experience at Lotus nails. I asked for a simple manicure with tips and a certain shape. The owner did not do the shape I asked for and it came out extremely clumpy with nail polish on my skin as well that would not come off. When I went in the next day to ask if they would possibly fix it, he refused to do it without charging me a full price again. There are much better places in Syracuse that are worth spending slightly more at for better service. Would actually rate this salon zero out of five stars but google requires a rating of at least one to post.Service: Acrylic nails
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December 2023 by kiasia Baker
I have to give 5 stars because Mrs.Lee and her daughter definitely had the eyebrows game on lock I miss them
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September 2023 by Angell R (angelrun1)
Only great things to say!
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September 2023 by Betsy
They did a good job. They were nice.
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May 2023 by Jennifer Alexander
It's the first nail salon I ever went to and they were very nice to me! They weren't mad when I took so so so long to pick out a nail color, lol I'm very undecisive! I love how my nails look when I leave there!
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January 2023 by A Lane
I will never go there again. The guy messed my nails so bad. The Lady that greeted me at the door was nice however. The nail salon has went extremely downhill since miss lee and jackie stopped working there.
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January 2023 by Jlynn
My new go to!!! Ive tried a few places and was dedicated to a particular newer salon for about 5 months, but they were very impersonal and unfriendly. I called it quits after they kept rescheduling on me and put me with a different tech than I specifically scheduled for bc they were overbooked and he did an awful job and argued with me when i asked him to fix spots where he completely missed. Im SO GLAD I found Lotus!!! Scheduling was super easy!! They took me right away when I got in for it (no 30 min waits even with an appt like the other place), and were SO friendly!!! They struck up conversation with me and the lady next to me for a majority of the time, and were happy to do anything to make my experience as amazing as possible. They also were priced about $10-15 lower than the other place!! I HIGHLY RECOMMEND Lotus!!! Thank you SO much!!
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November 2022 by Kathleen L.
My nail lady unfortunately is Father sick so I had to try this new place that I had never heard of but I looked on yelp and they had the kind of nails I want it great service they took me right away asked me what I wanted didn't overcharge me because for a full set was $45 for the gel manicure. Joe did an awesome job was very kind engaging and worked really hard to get me out quick as possible I'll be returning awesome job done
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June 2022 by Allana Albanese
I went to go get my acrylic nails taken off due to I am getting surgery. I called to make an appointment as well. The lady was so aggressive with my nails and had an attitude. Then the owner was saying rude things to me and starting talking badly about me in Chinese. This place has no good service what so ever. I am very upset.
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May 2022 by Zana B.
I called to make an eyebrow appointment and the person who answered the phone told me I could come right in. When I got there I was told the person who does eyebrows wouldn't be back for 2 hours and that I should have made an appointment please make it make sense!
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May 2022 by Theresa Luke
Been going here over a year now and it’s my to-go salon. It’s clean, professional, all the techs are talented and a lot of fun to chat with. Waxing always comes out great, same with all of my nail services. I love you guys!
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April 2022 by Nicole James
Out of area went to this nail salon for pedicures for myself and my sister on a Saturday was not busy at all 10 minute wait . In the close to 20 years getting my toes done I have never seen a dremel tool used on toes. They removed my French pedicure with this tool and did not use any acetone to remove nail polish . The cleaning and shaping of nails was average. Next came the tech asking if my sister wanted her bottom of her feet scrubbed never have I had a tech ask if but he then proceeded to charge 5.00 for that to be done usually that is part of a pedicure . I myself wasn’t even asked my tech just skipped over it . Not impressed. There was the bare basic pedi done and price was ridiculous other places in our area you get scrubbed feet a foot peel paraffin hot stones and hot rags leg massage and foot for less or equal amount. Will not be returning. If ur looking for a basic pedicure save ur money do it at home better.Service: Pedicures
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February 2022 by Cedar E.
I made a profile and downloaded the yelp app just to review this nail salon, haha. I love this place! The owners are so kind and funny and always remember my name when I come in. My acrylic nails always come out so well, and they have always been very quick. I got a manicure and pedicure and I was out in 1hr-1hr 1/2. It's a bit of a hidden gem as well, so it's not over crowded when I go in. I really love the people who work here and I have really enjoyed getting my nails done here and will continue to do so as long as I live in the area. :)
