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November 2023 by Kimberly Norton
We thought we loved this… then the power went out & we reconnected, then the internet went out & again we reconnected, then the sound bar just stopped connecting to the woofer & we reconnected… guess what, they disconnected again and now we got to reconnect again… this review is only for the sound system, in no way is it a reflection of the Destiny locations team!!!
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November 2023 by Pamela Hamarowicz
We had an excellent experience with Shefey at the Lovesac kiosk. Although we were familiar with the product, he took time to explain newer options. Shefey was well informed and patient answering all our questions. He never pressured us. We love our new sactional and would recommend it.
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November 2023 by Racheal Keller
We wanted our backroom to have more flexible seating and decided to look in to LoveSac. We were not disappointed! We decided to get the softer of the two cushions but loved that you had options. We had all of our questions answered and were very pleased with how smoothly the purchase went! Excellent customer service, very personable!!!! We can’t wait to enjoy our LoveSac sactional!
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July 2023 by Angela Schipano
Shefey is an amazing employee! And a great representation for Lovesac. He was super helpful stayed almost 45 minutes after closing with us. And helped us via phone and text the whole next day to make sure we got out order in before the deal ended. Shefey, thank you very very much! Guess who can't wait to get their blocks in the mail!!! Can't wait to get our couch. I don't know what you pay your employees but this guy needs a raise!
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July 2023 by Andrew Berardinelli
Shefey was very helpful getting our couch ordered. Helped us pick out the right number of pieces, choose a fabric, look at some extra features, and get us a discount we qualified for. Very glad we shopped in person here.
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July 2023 by Shifa Aslam
The service was exceptional. The staff was attentive, courteous, and went above and beyond to ensure excellent service quality . Mr. Sheffy was specifically doing a marvellous work in clearing my queries related to the products. I totally recommend this place!
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June 2023 by Corey Norton
The Sale Reps @ Destiny Mall, Syracuse NY: Great personalities, made the sale easy… friendly & very personable!!! Very informative & entertaining!! Would highly recommend them!
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May 2023 by Mathson Mattackal
Amazing spot and Shefey was excellent and informative on all the products. Awesome experience. You don't see such sales guys these days.
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May 2023 by shahana zulphi
Great experience.The services provided by the attendant was smooth and professional. Products were up to satisfaction. Would definitely recommend.
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May 2023 by rr15698
Warm welcome from the staff especially the manager Mr.Shefy explained everything to my clients as well as they have gorgeous designs of furniture.I recommend this place to everyone.
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May 2023 by Althaf Ashref
I am Very happy with the purchase, top quality furnitures. Will definitely recommend. Best costumer service.
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May 2023 by Nikhil Raj K R
I had a wonderful experience and I would highly Recommended this place to others and especially Mr. Sheffy such a nice guy was incredibly welcoming and helpful.
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May 2023 by Alison Murray
Great experience. We came away with exactly what we wanted and as a bonus it will take less than a week for delivery.
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April 2023 by Ryan Henry
Both Arsiniel and Shefey were informative, helpful, and personable. It was a great experience and I appreciate their guidance in choosing the best set for our home.
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August 2022 by joe fog
Lovesac offers one of the best made couch setups today. Shefey, the attendant at the kiosk that we worked with was extremely attentive and maintained contact with us throughout the entire process, even when we decided on slightly altering our layout and ordering different components.I do wish Syracuse had more than a kiosk available to sit in or on more options, but the customer service experience is top notch.
