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January 2024 by Bianca Morales
As of October 2023, the cafe is permanently closed!! Used to love going there. Still like the bike shop though.
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October 2023 by Ronald Rabideau
Super helpful and friendly! A great bike shop for repairs, parts, and more. ?
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September 2023 by Rich Lomnicki
Great shop ran by great people
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September 2023 by David Hand
I made the mistake of trying to buy two items they had “in stock” on their online store with the intent of picking them up the same day or the day after. After talking to them twice on the phone and once in person at their store I received one of the items but never got refunded for the other item even though I was promised twice I would. I ended up just buying what I needed on Ebay and cut my losses realizing it wasn’t worth my time to ask them again to refund me. 18 days after I paid for the items I received notification that they were ready to be picked up, even though I had already picked the one part up. By the time I had received the notification my bike was repaired and it wasn’t worth my time to deal with them. again.
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August 2023 by Brandon Popson
Stopped by get the front brake on a bike looked at because it was squeaky and they promptly helped with it, explained what causes it, and were overall awesome! Highly recommend stopping here for your biking needs!
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August 2023 by ILLY RAP
I regularly visit here for all my bike needs and the service is great. The staff are knowledgeable, super friendly, and very helpful. Highly Recommend
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August 2023 by Jon French
Speedy work and awesome customer service! Came in with a broken derailleur cable, the mechanic put my bike on the stand and fixed the cables on the spot. Appreciated the quick turn letting me get back out on my bike that day!
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June 2023 by John Schaefer
Dynamite!!! Daren is awesome!!!I learned so much more about getting the right bike to fit best with my lifestyle and personality. Thank you!!!
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April 2023 by Michael Fink
Saved my day! I blew through town on a busted tire. Got me fixed up and running in 25 minutes. Then did a hundred miles to Rochester without any issues!Highly recommend, they know what they are doing hands down! Amazing selection and nice customer service / store
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April 2023 by Michael Smith
Great shop with friendly service. I started going to Steve's shop in 2019. Good selection of parts and great willingness to genuinely help out fellow bikers. I was sad to see the restaurant side close.
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April 2023 by philip irvine
Best bike shop in CNY! The staff is always super helpful and they really know their stuff. The shop has a great selection of bikes and parts and if they don't have it they have always ordered it for me. I would never trust anyone else with my bike!
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December 2022 by kyle wagner
Honestly, these guys went above and beyond to help make sure my experience was great. I would give 6 stars if I could. All of the people working today were obviously very knowledgeable about the bikes, and cared about what they were doing. They even went out of their way to help someone get the bike, which they clearly use as their primary form of transportation, fixed last minute so that the person wasn't without it for the weekend.If you like biking, even if it's just casually, these guys are the ones to go to. Skip the others on your list. ?
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October 2022 by MSA
Amazing group of people that work here in the shop AND their cafe. Steve went above and beyond with repairing my bike and gave me a great tour of their shop. I’d definitely recommend this place for any of your bike needs! Thanks again Steve! -Mo
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October 2022 by V8 Only
Amazing group of people that work here in the shop AND their cafe. Steve went above and beyond with repairing my bike and gave me a great tour of their shop. I’d definitely recommend this place for any of your bike needs! Thanks again Steve! -Mo
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October 2022 by James Mabry
Mello Velo Bike Shop & Cafe in Syracuse is a full-service bicycle shop with a great selection of gear. We stopped in for a needed replacement while on a ride across the Erie Canal Trail. The staff was super helpful and let us bring our bikes inside while we went to the cafe. The cafe staff were also very friendly, and the coffee was well done.
