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July 2023 by E.j
I brought in a iPhone to activate on a $30 BYOD plan. The guy tried to tell me I have to activate on the $50-$60 plan. Then when I showed him he was wrong he wanted to charge me an activation fee and a SIM card fee. I previously was a district manager for metro pcs and made him clear of this and he still argued with me being wrong the entire time then tacked on fees because of hurt feelings.
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May 2023 by Shirley Hunter
They messed my phone up.
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March 2023 by L Cruz
Wife and I was due up for updates so we stopped in the store on a whim....WOW DID HIT THE COME UP!!! ?? my wife got the Samsung A14 and I grabbed the Samsung A53, BUT THEN...!!!! WE WALKED OUT WITH 2 FREE SAMSUNG A7 lite tablets and free phone line for life!!!!!! Oh yeah...! The service from the guys there was awesome! They did way more than I expected!
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January 2023 by Tommy Davis
Great place nice people
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November 2022 by James Dunn
Good crew
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August 2022 by Mary Ann Van Auken
Great service
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February 2022 by Nikki Coleman
Worst experience ever the Manager Ed is very rude and he never helps with anything I would never spend money with them again
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December 2021 by Tomas Manzano
Who is the manager he was very nice to me I don't know his name but he is the best store worker at that location ? love the store and so clean
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December 2021 by Nanci Hassn
Amazing service!!! ED the guy work there he’s so kind and friendly I love this place and so clean ????
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December 2021 by Eyad Asad
GOOD PEOPLE THEY WILL HELP YOU WITH EVERYTHING YOU NEED GO TO THEM NO ONE ELES
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June 2020 by Maria Rodríguez
It is the most robbing people I have ever seen in stores.
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May 2020 by Donna C.
How do you have a promo and no one knows the answer on how to get the rebate manger was rude and the sales person was not helpful no knowledge after saying how much they have to train well i guess you and your manager were in the same class you know nothing this is the worst service ever paid 300 and the phone was suppose to be 99.99 Zero Stars
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April 2020 by Peter Mhina
I had one of the worst customer experiences of my life. The two girls that work there are some of the rudest people I've encountered. Not to mention neither of them seem to know what they're doing whatsoever. After telling me the only plan they would sell me was the most expensive one that I didn't need and charging me for it they couldn't even activate the phone and then tried to get me to buy another sim card. After half an hour I was finally able to get my money back with no explanation as to why the brand new phone bought through metropcs wouldn't activate. If I could give zero stars I would.
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April 2020 by Debbie Bercume
Love it there they need to open one in watertown .
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September 2018 by Rasheedah Sutton
They will help and explain what needs to be done
