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February 2024 by zain ayub
Nic One
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January 2024 by El Lobo sobreviviente
The worst
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November 2023 by Nathan Howe
I went in to get a phone and I had talked to someone a few days before to order it or get it for me, and the employee I talked to was super cool and went out of the way to get the phone. His name was shaq and even when I came in to activate it and switch phones, he was super cool and had a great vibe and energy. Absolutely was amazing
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October 2023 by Rachel Hyde
Thank you Malik for helping me out with my issues of my phoneExcellent customer service excellent staff love ? ya all ??????
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September 2023 by Tiffany Harris
I just literally called August 31st 2023 about the rival 6 pro and the gentleman I spoke she was extremely rude I give them a zero Stars if I could
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August 2023 by Takia Stroman
Excellent customer service I am a repeat customer we have 5 line family plan with Metro love ❤️ it
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July 2023 by Shane Postlethwaite
S. Salina St. Syracuse, NY. The person who helped me was extremely professional, and courteous. I recommend anyone in this area who uses Metro by T-Mobile, to do their business at this location across from the bus terminal.
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June 2023 by Nicole Baldwin
One of the best Metro store in the city of Syracuse great excellent customer service
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May 2023 by Antoine Crawford
We love the store great people the best
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March 2023 by Abu Hasan Muslim
Great Metro store great customer services
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March 2023 by Brian Roberts
Excellent customer service great location thank you Majd
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February 2023 by scott orourke
Thank you for great customer service very happy ☺️ I will be a repeat customer
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February 2023 by Michael Townsend
Very nice store the best customer service ever shaw and Majd are the best
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January 2023 by Michael Kline
They help me with my phone from a different carrier there was such greatpeople
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December 2022 by J
I found this Metro location in the very beginning of 2022 when I had bought my new phone & phone service at a separate location , right down the street on Jefferson. Well, after leaving the other location that cold, snowy day, my device was not working. I waited the hour I was instructed by the Jefferson store to wait & still no service, so while sitting at the bus hub, I noticed a Metro right across the street at 500 S. Salina street, in the bottom of the Chimes building. Bill, the man who is always working at this store, managed to get my brand new phone & already paid for service operating for me, which was wonderful because I had spent over a $100 with the Jefferson Ave store & had no service. Now, due to my last 3 or 4 phones & accounts from various carriers always being compromised & having much difficulty, I require a phone tech who is trustworthy & willing to assist me with the multitude of issues that have been following me since sometime in 2017. MetroPCS & this particular store associate have managed to help me tremendously! I realize I also have to stay on top of Google accounts, various apps, different banks & cash moving apps I have used but when I need immediate assistance with storage or saving my children's pics from my various accounts & devices, Bill always helps me & finds a solution. In my area, Syracuse, NY, it seems that many people & businesses have difficulty connecting calls if phone service is coming from different companies, if one person is in the downtown area & their caller is not, etc so it's very important to have a phone company & technicians who are willing to find solutions to these problems. I still can't seem to receive calls from a friend who has a Cricket phone, yet I can call him! AT&T phones also seem to receive my texts half a day later so this can be a serious issue when involving family members, medical needs, calls & texts to children..... Thank you MetroPCS & Bill for all of your patience with my chaotic digital world & my frequent trips to the store & calls to the customer service center!
