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November 2023 by Jackie Melendez
I had a good experience with the service i got. thank you for taking care of me Robert the tech @mr.tires.
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October 2023 by N Adams
As I was preparing to drive to work this morning I noticed I had a flat tire. After calling and dropping off my car, they were able to fix my issue within only a few hours without charging me. Super fortunate to have chosen this location and they will definitely get my business in the future. Thanks.
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September 2023 by Matthew Prell
Very happy with the service provided by Rob and Joe. Followed Rob to Mr. Tire from a competitor. Prefer to work with Rob, but would be more than comfortable doing business with Joe, or anyone else at this location. I will be back.
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September 2023 by Lashonna L.
The first guy I dealt with was very good. The spanish guy has a terrible attitude. He said something about the dmv, I asked him to explain what he meant He huffed and puffed explained it. Then he said DO YOU GET IT? Due to his nasty attitude I would returning to Mr. Tire to get my car serviced. I'm all for good customer service and the good thing about being a paying customer is that you have the option to choose where you spend your money.
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September 2023 by Nitesh Dulal
Had a tire burst on my way from NYC to Toronto on a Sat. Came to Mr. Tire and Robert was able to get the tire by Mon for me considering i was from out of town. He definitely pulled some strings because all other tire shops said they would only be able to do the job by Tue. I appreciate the hustle and they also gave me great pricing. Fantastic customer service overall
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September 2023 by Johanna Restrepo
First time here! Robert and his colleagues were amazing! Rotation and balance on point! Will recommend to my friends and family.
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August 2023 by Vincent Maimone
Had a situation where my family and I were 4 hours from home and ended up needing work done to our car. Robert was extremely helpful and stayed in communication with me every step of the way to ensure our car was taken care of and could be safely driven home. Customer service was terrific and appreciated the honesty.
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March 2023 by Zyan Siddiquee
NEVER!!!! You guys are frauds. I paid $1200 for break pads and rotors and you guys gave me default parts which messed up car with all the breaks sensors. Then I had to take my car to dealership and they charged me $1300 for your mistake. I DONT RECOMMEND NO ONE TO GO TO MR TIRE OR MONRE MUFFLER !!!! Stay away from this company. Specially don’t go on the location in the business card. Both of these companies mechanics are inexperienced. #monroe muffler #mr tire
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October 2022 by Urbano Imprenta
Omg called them this morning needed some lug nuts removed took me in right away ended up giving new lig nuts the service was excellent definitely recommended them
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September 2022 by Timia Cobbs
Great and quick service! Helped me get a nail out of my tire before work. Was in and out in 15 minutes. For sure the place to go if you're looking for good service by nice people.
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May 2022 by Barbara F.
Just had my tires switched over- snow to regular. First time customer. Was struck by the professionalism of the young man on duty. Excellent customer service despite being the only person on at the time. Handled everything with patience and efficiency.
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November 2021 by Edwin Zhang
This is definitely the worst experience I’ve ever had in my life, I deal with many cars and been to so many shops, THIS IS THE WORST ONE. I went there for alignment, they charge 2x more than market and when I doubt the price, they immediately give me 25$ discount without any hesitation, imagine if people who don’t know about normal price, they would just take that money. However, even after the discount, it was still higher than average but I still paid, when I ask about alignment report, they say the printer is broken, then I say pull out the records so I can take a look, they say THEY DID NOT SAVE IT, so they have nothing to show me that they did the alignment. this is absolutely ridiculous!!! PLEASE DO NOT GO TO THIS PLACE, they charge more and they might just let the car sit for a couple of hours and give it back to you!
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November 2021 by Lisa Warren
Besides the light not being reset the service was very high quality I will definitely return for any other service issues
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October 2021 by kevin hernandez
Got my pads replaced late Aug, only a pad slap and it cost $384. Manager told me rotors were looking worn and he talked about replacing. I explained i was getting rid of the car in about 4 months and just wanted to get till December. He agreed it would be okay. 1 month later i went in because my brakes were metal on metal. They said my bad rotors caused this and they wouldn’t warrenty anything. Took it to another mechanic and when they took the pads off they said there was 0 way they did replaced my pads. New pads would have worn uneven but not nearly this fast (2 months). They didn’t change anything at all. Don’t go here. When i spoke to the store they wouldn’t even listen to what the mechanic was saying. So i got charged with no work being completed. Would love to hear an explanation. I have 2 mechanics at this shop both saying the same thing “Mr. Tire” robs you blind!
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October 2021 by Shannon Keene
They assisted right away. Price and customer service was great.
